I finally have a day to spend on messing around with a bunch of content I’ve bought.
And … the Library/Vault is empty.
I get a 500 error trying to visit it on the web.
You may say that “it’s just one day,” but that doesn’t capture it.
I won’t get another day like this in a long while.
I have very few days to enjoy playing around with this stuff.
You just ruined one of these few days – one of the major reasons I’ve spent HUNDREDS OF DOLLARS in the marketplace this year.
I’m quite upset. The one time I actually need it, and it doesn’t work.
How about: Just refund all my purchases, and I’ll re-buy stuff if and when I have another chance to use it. And if you’re not available then, you’ll lose those purchases.
I wanted to file this against the customer service people, but I can find no customer service link in the account pages.
PayPal will allow me to charge back these purchases for the last 180 days, so that’s my worst case scenario. Let’s find something better. (But I’m **really ********!)