Any updates?
Hello,
I was expecting a concrete response from support, because after many exchanges, more than ten, it has been really difficult to get a proper answer. At this point, here is what I can share:
“In this case, this request was escalated for further review so we can provide you with accurate information. Upon double-checking, our team found that your islands were suspended due to severity violations, and will remain locked. However, you can create new island/projects in your account.”
This is obviously not the response we were expecting, so I explained the situation again in detail and I am waiting for it to be handled differently, since these island suspensions are due to moderation issues!
I’ll keep you updated.
On your side, have you been able to do anything? We are still waiting for help from an Epic staff member here! @Flak
3 Likes
I’ve attempted a few things
- Reached out on the forums (nothing)
- Reached out on official Discord (nothing)
- Dmed moderators on official Discord (nothing)
- Reached out over chat support (nothing)
- They just keep referring me back to the forums
I’ve published several maps already with the codebase that I use and there weren’t issues. I’ve attempted to update the problematic code, but it just gets flagged again and again.
Once I managed to publish an island (after about 10 attempts), but after submitting a new update for that map, it just got rejected again. Exact same code, same project, but it just randomly worked once.
2 Likes
Hello,
Here’s a summary of the issues I’ve found that are related to false positives caused by auto-moderation.
Me
Rule 1.1 A Safe Environment – Verse asset
BillboardText_name_perte_elo (Player:player, e : int, a : int) : message = “{Player} \n ELO : {e} ({a})
Consequence: project disabled
@AtAshTag
Rule 1.15.4 Alcohol & drug references – Verse asset
WolvesEliminatedS2M(WolvesEliminated:int, TotalWolvesForCompletion:int) = message = “{WolvesEliminated}/{TotalWolvesForCompletion}”
Consequence: release rejected
Source: This post
@Elvios
Rule 1.1 A Safe Environment – Verse asset
hud_timer_test (Score : int) : message = “{Score}”
BillboardText (votes : int) : message = “{votes}”
Consequence: multiple releases rejected
Source: https://forums.unrealengine.com/t/bug-automatic-moderation-keeps-false-flagging-my-fortnite-map/2638909
@jorisshh
Verse asset
S2M(Data : string) : message = “{Data}”
Consequence: multiple releases rejected
Source: https://forums.unrealengine.com/t/my-map-keeps-getting-rejected-by-moderation-with-no-appearent-reason/2653947
@LiyabilityJPLiyabilityJP
Rules: 1.15.3 Nudity & Sexually Suggestive Themes – Verse asset
"StringToMessage(InString: string): message = “{InString}”
Consequence: release rejected
Source: https://x.com/LiyabilityJP/status/197462634@duos_with_dad772865805
@duos_with_dad
Verse asset
Backend verse, Bee Movie script line by line 
Consequence: project disabled
Source: https://x.com/duos_with_dad/status/1970169864120574203
Although they all seem different, we agree there’s indeed a false-positive problem, since none of the reported items are actually problematic.
We’re doing this to improve the system so that as few people as possible are affected, or even banned, in the future due to errors.
If you’d like to help, add a comment and I’ll include your false positive.
I hope this summary helps the staff resolve these issues. @Flak
i agree something is wrong. I think at this point just getting this post acknowledged is a good first step as i still haven’t tried publishing my island yet and its been weeks waiting for someone to say… the issue is fixed.
@Flak @kalishane_eg @wouter @Jon.Cain @Incredulous_Hulk @Jamie_Dale @GrantGoldkey
I’m unsure if this post is broken hence tagging 7 of you in but it has 27 votes and were still waiting for a response.
Many of us are not publishing due to fear of getting our projects banned.
Can something be done about this asap please.
1 Like
Hello, another one of our projects has been banned, apparently for not complying with Rule 1.1.
The ban email says: Content/stats_lobby.verse(23,5, 23,73)
This refers to the line:
BillboardText_stats_winrate <localizes> (w : int) : message = "{w}%"
Why {w}? Because we thought that textual content (actual words) in the message could trigger false positives.
Our project is disabled—we’re unable to publish or modify it !
UPDATE:
Another one of our projects, yes, another one, has been permanently banned due to apparent non-compliance with rule 1.1. The line: BillboardText <localizes> (votes : int) : message = "{votes}"
UPDATE AGAIN:
We appealed these decisions and received a message stating that the sanctions were upheld. We’re therefore back to square one—this time with even more projects banned and completely blocked.