This recurring bug keeps blocking my map with false bans, and I’m now unable to publish updates at all.
[Bug] Automatic Moderation Keeps False-Flagging My Fortnite Map
I’ve had about 10 bans on my map, 9 of them overturned as false positives after contesting.
Please select what you are reporting on:
Verse
What Type of Bug are you experiencing?
Publishing
Steps to Reproduce
Yesterday, I published 3 updates for the new season’s weapons — and got 3 more bans, all for the same harmless line of Verse code:
BillboardText (votes : int) : message = “{votes}”
In the moderation logs, the project string 120 (shown in the uploaded screenshot) refers directly to this line of code.
I have no idea how this could possibly trigger a 1.1 (terrorism) error.
Support confirmed these are moderation errors, but said it’s “not their department” and they can’t help.
The issue seems to come from message = "{ }". The automatic moderation system appears to misinterpret safe words like ‘score’ or ‘vote’ as blacklisted terms.
I didn’t realize that the code was vetted for bad words I thought only what is displayed to players, That is crazy if true. If a moderator sees this can you please confirm. Also depending on how the desugaring process takes place I’d imagine all comments gets stripped, and variables and functions go through a renaming process:
more then likely turns into something completely different like:
AbXcDef(x) : a = x
Thus using the word Score should have no impact on moderation at least going off what I feel is common sense.
Now if it was something like: … message = “Something really offensive here {Score}”, then of course that would be different as the offensive text makes it all the way through to the player, But our variable names are sacred and the player will never see them.
Yup, I’m currently working on quick fixes — basically replacing all the words in message = with simple letters like a, b, or c, hoping that plain letters won’t get flagged. Lmao.
But I still have one map that remained banned even after contestation, and since there’s no appeal once a contest has been reviewed, it must have been a mistake on Epic’s side. Unfortunately, the map is still banned due to an error in the moderation algorithm — which is really frustrating.
Thanks for the suggestion — I’ll proceed with that.
However, within the last hour I received a third project ban, triggered by the following Verse line:
BillboardText_name_perte_elo <localizes> (Player:player, elo : int, a : int) : message = "{Player} \n SCORE : {elo} ({a})"
This strongly suggests that the keyword “Score” is being falsely detected as a violation under the 1.1 rules (terrorism).
Given that this is a recurring issue across multiple projects, it seems to be a consistent false positive in the moderation algorithm.
Quick update @Flak — as you suggested, I contacted Player Support, but unfortunately they told me the decision is not eligible for another appeal.
Here’s the response I received from them:”Hi there, Thanks for reaching out and we apologize for the inconvenience the Creative Island issue might have caused you! Let me see what I can do I understand that you already appealed the decision on the Epic Games Safety and Security Center when it was rejected. Upon checking, the decision isn’t eligible for an appeal anymore. We expect everyone to follow our rules and guidelines to keep the Epic Games ecosystem safe and fun for everyone. You may refer this on the article by clicking this link: https://safety.epicgames.com/en-US/our-rules. We take action when our community rules are violated and encourage players and creators to report violations using this link as a guide: https://safety.epicgames.com/en-US/policies/reporting-misconduct We greatly appreciate your patience and understanding through this issue. Should you have concerns, please don’t hesitate to contact us. Regards, Epic Games Support Agent”
So I’m stuck in a loop — Support says I cannot appeal again, but my map is still banned due to a false positive in the moderation system.
Since you mentioned you had already passed along the information about the flagged words, is there any other path I can take? At the moment, I cannot get the ban lifted and I’m unable to update my map at all.
I unfortunately have no answer for you, I started to get a similar error this week, and I cannot even find the violating string. Can you please tell me how did you find which line of verse the project_string_xx refers to?
Hi, thanks for the update — but I’m really frustrated by this resolution.
My ticket FORT-963578 has been marked as Closed with the explanation “The issue reported is not caused by a bug in the tool”.
However, the problem I reported is still blocking me from publishing my work. From my perspective, this clearly feels like a bug in the moderation system, since it repeatedly produces false positives that prevent me from updating my map.
Closing the ticket without a solution leaves me completely stuck.
What am I supposed to do now? How can I move forward to get my map unblocked?
I just got banned again for the same problem I’ve been reporting before. Previously, using words like “Score” and “Votes” in BillboardText caused my projects to be banned. This time, I tried replacing them with “ELO” since my map uses a ranked system — and I got banned again just for that.
Here’s the reported project string:
/Content/ranked_lobby.verse(31,5, 31,121)
And the specific line of Verse code responsible:
BillboardText_name_perte_elo <localizes> (Player:player, e : int, a : int) : message = "{Player} \n ELO : {e} ({a})"
I contested it immediately, but this time the appeal didn’t work and I’m now facing a permanent ban on a project that really matters to me — all because of using the word ELO in a BillboardText.
This looks like another false positive in the moderation system.
Could you please advise on what I can do now? @Flak@kalishane_eg
Oh I see now, got similar error in my verse code today.
Basically, I keep getting the same reject message, I tried to remove the device in the email to test, but then I just get a new rejection with a different device, removed half of my map already and the error keeps coming. Nothing of the devices seems to be an actual violation, I do think there might be a bug
Does your map get banned too?
Every time mine does, I can’t open, publish, or edit it until I appeal and wait for Epic to lift the ban. This has already happened about 15 times this month…