Locked out of Island after music bug fix.

[TheMayorOfMeta]

Summary

I noticed in the early days of UEFN that moderation would reject Rap/Hip-Hop music within seconds of submission for publishing, at one point I even uploaded instrumentals and they would also get rejected by moderation for “lyrics”. After well over a year of being forced to discriminate by Epics moderation we finally had a client call us out on it. We then got FNCreate’s attention on twitter and they said they “fixed it”.

Now we can not load launch the session from UEFN to Fortnite to run Memory Calculations, can’t load into a private session with the island code, and can load into a test server without it getting stuck at 3%. Yeah, they “fixed it” alright.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

After Epic fixes an issue?

Expected Result

You lad into a test server.

Observed Result

You get locked out of island testing?

Platform(s)

UEFN

Island Code

6112-3323-3850

Upload an image

Additional Notes

[Flak]

@TheMayorOfMeta, this looks to be a technical issue. Could we get your logs after you get the network connection error?

How to get your Fortnite logs

At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that: UEFN Logs Exit Fortnite. Click on Start or press the Windows Key + R. Type \AppData\Local\UnrealEditorFortnite\Saved\Logs and press Enter. Zip your Logs folder and attach the zip file to your reply. To find UEFN Logs while working in UEFN: Click “Output Log” at the bottom of the window. Click on “Setting” at the top right of the window Click “Open Source Location” Zip your Logs folder…

[TheMayorOfMeta]

I tired to upload it but it said the file was too large to upload so I isolated the last day of logs.

Last Logs.zip (16.0 MB)

[Flak]

Thank you!

[Flak]

@TheMayorOfMeta have you attempted to connect to any other islands? We aren’t having any issues connecting here.

(or publish)

[TheMayorOfMeta]

I connected to a previous Island and it let me in, I then had the idea to migrate the project but the migrated project has the same error.

[TheMayorOfMeta]

We also noticed the most recent appeal does not have the Appeal Reviewed Mark like the other ones.

[Flak]

Could you please remove some of the larger assets from your island and try again? We believe it may be a memory limit issue, and removing some assets should help.

[TheMayorOfMeta]

We got this error in UEFN when trying to log in just now.
LogNet: SetPendingDestruction: 1 on Name:IpNetDriver_0 Def:BeaconNetDriver IpNetDriver_0)
LogValkyrieRequestManagerEditor: Warning: Encountered Network Error!
LogValkyrieRequestManagerEditor: Executing Step ClearFoundConnectInfo
LogValkyrieRequestManagerEditor: Error: Failed to handle connection attempt (Network error occurred when connecting to a server after matchmaking completed. Error: UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 30.00, Real: 30.00, Good: 30.00, DriverTime: 391.95, Threshold: 30.00, [UNetConnection] RemoteAddr: 20.29.100.184:15006, Name: IpConnection_0, Driver: Name:IpNetDriver_0 Def:BeaconNetDriver IpNetDriver_0, IsServer: NO, PC: NULL, Owner: ValkyrieBeaconClient_0, UniqueId: MCP:2333be2d752342bcbc4d18ed3c21679d)
LogNet: NetworkFailure: ConnectionTimeout, Error: ‘UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 30.00, Real: 30.00, Good: 30.00, DriverTime: 391.95, Threshold: 30.00, [UNetConnection] RemoteAddr: 20.29.100.184:15006, Name: IpConnection_0, Driver: Name:IpNetDriver_0 Def:BeaconNetDriver IpNetDriver_0, IsServer: NO, PC: NULL, Owner: ValkyrieBeaconClient_0, UniqueId: MCP:2333be2d752342bcbc4d18ed3c21679d’
LogNet: UNetConnection::Close: [UNetConnection] RemoteAddr: 20.29.100.184:15006, Name: IpConnection_0, Driver: Name:IpNetDriver_0 Def:BeaconNetDriver IpNetDriver_0, IsServer: NO, PC: NULL, Owner: ValkyrieBeaconClient_0, UniqueId: MCP:2333be2d752342bcbc4d18ed3c21679d, Channels: 5, Time: 2026.02.01-00.44.55, TimeSinceTickDispatch: 0.001904, TimeSinceRecv: 30.001775, TimeSinceTickFlush: 0.001646, TimeSinceSend: 0.043677
LogNet: UNetConnection::SendCloseReason:

[TheMayorOfMeta]

We have not added anything sense the music upload error and we are still well below the memory limit.

[Flak]

Our team is investigating this tech issue and the accompanying server logs to see why the island is failing to load. We’ll follow up when we have more info

[TheMayorOfMeta]

Thank you, there are over 20+ paid branded items in this island and they are all waiting on the final launch.

[TheMayorOfMeta]

@Flak you don’t think it could be stuck in moderation seeing it does not have the tag Appeal Reviewed like all of the other overturned ones in the appeal section? It could have some assets still flagged and disconnecting because of it.

[Flak]

We believe this is a tech-related issue. Our teams are looking into it and we’ll let you as soon as we have an update.

[TheMayorOfMeta]

I noticed we just got 3 rejections in a row, though we didn’t try to publish sense this started, and now the Island is not listed.

[TheMayorOfMeta]

[TheMayorOfMeta]

Is there any word on resolving this? I have 2 investors and over 20 clients looking at me for answers along with the original client who brought up the discriminatory moderation against their music. I need to tell them something seeing they all paid for the development of this game and my company does not have the funds to pay them back when they eventually begin asking for the money back.

[Flak]

Hi @TheMayorOfMeta,

After investigating, we found there are separate issues. The network connection issue is caused by the island spawning too many actors at once. You can either spawn fewer actors or avoid spawning them all at the same time to resolve this.

The previous audio violations are unrelated and have been confirmed as removed. You have two new violations on your island that need to be addressed and/or appealed.