How to get your Fortnite logs

General Issues and Bug Reporting
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1

At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that:

UEFN Logs

  1. Exit Fortnite.
  2. Click on Start or press the Windows Key + R.
  3. Type \AppData\Local\UnrealEditorFortnite\Saved\Logs and press Enter.
  4. Zip your Logs folder and attach the zip file to your reply.

To find UEFN Logs while working in UEFN:

  1. Click “Output Log” at the bottom of the window.
  2. Click on “Setting” at the top right of the window
  3. Click “Open Source Location”
  4. Zip your Logs folder and attach the zip file to your reply.

Fortnite Game Logs

If you are playing on a PC:

  1. In the search field in the bottom right corner, type (or copy/paste) *%localappdata%\FortniteGame\Saved\Logs*
  2. Press the Enter key
  3. Attach the following files to your reply or DM
    FortniteGame
    FortniteLauncher
    FortniteGame-backup-[date]

Please let me know if you have any questions!

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For future reference, if we ask for UEFN logs please find them here: \AppData\Local\UnrealEditorFortnite\Saved\Logs. Thanks!

5

Would really be useful if when it crashes there was an option to just open log folder directly from crash report.

2 Likes
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There is also a helpful new tool for uploading logs. If you go to Help → Report Issue in UEFN it should take you to a folder that contains your logs zipped up. Thanks!

1 Like
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In regards to the above, let us know if you have any issues with it. I’ll get it in the tutorial.

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Is this something I can do even if the project thats crashing it wont open?
Can I open a working project or a new one and still get the Log info you need?

9

Hey @TheAweDam if a project isn’t able to open it might not be helpful to use the Report Issues button since opening a different project will likely cause you to zip up the logs that were created when opening the different project (not the ones that contain the crashes). If your project is crashing on opening you may need to grab the logs manually. Thanks.

1 Like
10

Thank you!

11

Updated original post for some changes.

1 Like
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I added a nice suggestion in the recommendations forum posts Here

Would help everyone out :slight_smile:

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OP Updated