There is also a helpful new tool for uploading logs. If you go to Help → Report Issue in UEFN it should take you to a folder that contains your logs zipped up. Thanks!
Is this something I can do even if the project thats crashing it wont open?
Can I open a working project or a new one and still get the Log info you need?
Hey @TheAweDam if a project isn’t able to open it might not be helpful to use the Report Issues button since opening a different project will likely cause you to zip up the logs that were created when opening the different project (not the ones that contain the crashes). If your project is crashing on opening you may need to grab the logs manually. Thanks.
Hello, I’d like to contact support. There’s a problem with one of my projects. Sometimes when the player logs in, they appear without building materials, and other times they can build, and also sometimes they can’t build at all. Is there a problem? Also, the point rewards aren’t working.
I am having a problem with construction. Construction resources appear as zero and I cannot build. When I logged in with another device, they appeared but then disappeared. I cannot understand what the problem is. Everything is programmed correctly. This is the island code and the files you mentioned.
