Flak
(Flak)
November 2, 2022, 10:53am
1
At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that:
UEFN Logs
Exit Fortnite.
Click on Start or press the Windows Key + R .
Type \AppData\Local\UnrealEditorFortnite\Saved\Logs and press Enter.
Zip your Logs folder and attach the zip file to your reply.
To find UEFN Logs while working in UEFN:
Click “Output Log” at the bottom of the window.
Click on “Setting” at the top right of the window
Click “Open Source Location”
Zip your Logs folder and attach the zip file to your reply.
Fortnite Game Logs
If you are playing on a PC:
In the search field in the bottom right corner, type (or copy/paste) *%localappdata%\FortniteGame\Saved\Logs*
Press the Enter key
Attach the following files to your reply or DM
FortniteGame
FortniteLauncher
FortniteGame-backup-[date]
Please let me know if you have any questions!
For future reference, if we ask for UEFN logs please find them here: \AppData\Local\UnrealEditorFortnite\Saved\Logs. Thanks!
TheAweDam
(TheAweDam)
January 26, 2023, 7:39am
5
Would really be useful if when it crashes there was an option to just open log folder directly from crash report.
2 Likes
There is also a helpful new tool for uploading logs. If you go to Help → Report Issue in UEFN it should take you to a folder that contains your logs zipped up. Thanks!
2 Likes
Flak
(Flak)
January 26, 2023, 4:15pm
7
In regards to the above, let us know if you have any issues with it. I’ll get it in the tutorial.
TheAweDam
(TheAweDam)
January 26, 2023, 8:17pm
8
Is this something I can do even if the project thats crashing it wont open?
Can I open a working project or a new one and still get the Log info you need?
Hey @TheAweDam if a project isn’t able to open it might not be helpful to use the Report Issues button since opening a different project will likely cause you to zip up the logs that were created when opening the different project (not the ones that contain the crashes). If your project is crashing on opening you may need to grab the logs manually. Thanks.
1 Like
Flak
(Flak)
January 13, 2025, 12:53pm
11
Updated original post for some changes.
1 Like
AtAshTag
(At AshTag)
January 13, 2025, 4:10pm
12
I added a nice suggestion in the recommendations forum posts Here
Would help everyone out
Aminko_1
(Aminko_1)
August 8, 2025, 8:02pm
15
@Flak @HalcyonKnight96 @
Where can I send the logs because I have a problem since yesterday, when I want to run my map, it loads to 36% and crashes
You can message me Aminko and send me a link to a post on the forums that explains the issue!
Aminko_1
(Aminko_1)
August 8, 2025, 9:30pm
18
How can I write to you? Sorry, I’m new. @kalishane_eg
Summary
I have a problem since yesterday when I run the project it loads to 36% and after a while I crash
Unhandled Exception: EXCEPTION_INT_DIVIDE_BY_ZERO
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UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
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UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFort…