GPU Crashed or d3d Device Removed

General Issues and Bug Reporting
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1

Summary

Hello everyone.
Every time I launch unreal 5.5 i get gpu crashed or d3d device removed.
It has been an on off problem in unreal since August.
Now 5.5 isnt loading at all, I made this thread before and I was hoping to be able to start my project again when 5.5 came out.
Still have the problem.

Heres my old unanswered thread.

I am now 5 months behind with my project.
I have bought ALL new hardware for my PC to try and fix this.
I have reinstalled window 10+ times, replaced my ram to 64 gig FuryX, replaced my ssd to NVME fury 2tb, replaced my cpu to ryzen 9 5950x, replaced my PSU, replaced my motherboard, replaced my ssds, restarted my project 3 times and reinstalled/installed Unreal Engine and Epic Launcher 60+ times, replaced hdmi cable, done the tdr and delay stuff 30+ times.
I have changed drivers 50+ times and reinstalled windows (clean wipe) 10+ times.

If this carries on beyond another week I am going to have to change it all to unity and recreate my game (plus learn unity).
Will Epic refund me for all of the assets I have bought through marketplace? Its becoming pretty clear its unusable.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Start unreal engine editor or use it for more than 5 minutes.

Expected Result

I expect it to work and load the software.

Observed Result

It crashes and a window pops up saying gpu crashed or d3d device removed.

Platform(s)

Windows.

Additional Notes

I made this thread in October.

2

just uninstalled epic launcher and unreal and reinstalled, AGAIN.
Nothing changed.

3

I tried 5.4 again.
I think this may be the most useless software I have ever used!
I think I am running at around 10% of actual development time with the software without it crashing!
Quite the record! Maybe THE most useless software ever made!

I would like a refund on ALL of my assets please Epic, as you dont like responding to my emails or bugs.

4

Just reseated gpu and changed cables to psu (just in case).
Nope! Unreal Engine still the most useless software ever created!

5

Uninstalled 566.36 nvidea drivers and installed 565.90 instead.
Unreal Engine 5 is still useless.

Going to ddu and uninstall 565.90 and try 561.09 Studio drivers for gpu.

6

Edit:

I tried changing the DX12 to DX11 and it worked for a bit before crashing and freezing my PC!
I cant believe I thought that might work!
I need lumen and nanite enabled for my work of course so I need dx12 anyway but what was I thinking! lol! Of course its not going to work!

I think it might be Nvidea GPUs that dont work with unreal engine maybe?
I dont know why they put RTX into unreal engine 5 when t doesnt work but then again why did they put in nanite, lumen and megalights?

I think unreal might be good if you want to learn windows debugging or if you have an AMD maybe?

7

I tried undervolting and frequency change in Afterburner again.
I dont know why I bothered! lol!

8

Have the same issue with NVIDIA GeForce RTX 4060 and nothing I made (registrer TdrDdiDelay, Dirct X11-12, etc…) solve it and no one give me a solution

9

it worked for about 3 hours on Friday. I tried starting it up again to do my work today (I had my client over for it).
Crashed on start up.
No help. No reply. No assistance. No software.
Theres me out of another £5k.

I dont know why they keep adding fancy new stuff to software that does not work.

10

I think I will start looking into other engines today. I hope I can get all of my assets and purchases refunded back from Epic soon enough, I need the money now.
Have you looked into other engines or are you too far in your projects now?

My advice is to swap to another engine before you are too invested into the game.
Sadly it was working for me for the first 2 months and im all in with my assets.

Heres some engines that work. Maybe you can use unreal engine for looking at how things can look in other engines and then recreate what you made in Unreal into software that works?
Use it for rough drafting that looks fancy, prototype etc.
For the final product though you will need to use a different engine.

Heres some engines that work, might be useful for you?

https://developer.valvesoftware.com/wiki/Source_2

Unity is pretty good but I think they work with Epic, im not sure if the Epic developers worked on it (you might want to email them, you dont want it all to happen again):

11

HAHAHA! Unreal finally started working for some reason on Saturday.
I got loads of work done before it could crash again over the weekend and then I have spent my entire day today looking at this beauty.
Like I said, I opened the box!

I even spent another £200 on assets over the weekend! AHHAHAHAHA!

Im a total idiot for thinking I could get it working more than a day!
I forgot! Its Unreal Engine! Of course its not going to work!

Now just 5.4 works and 5.5 I get the classic Unreal Engine logo!
This one!

unrealenginefail
unrealenginefail298×192 2.79 KB

They should change the name!

I would be absolutely in love with it… if it worked!!

12

oooh I had 5.4 working for a moment but then I got the Unreal Engine logo again.