Error code when i try to play my game in UEFN.

sebbi.DK · April 13, 2023, 3:11pm

I was playing around in UEFN and wanted to test my game but it gave me this error message:

"Failed to create project snapshot: Failure ErrorCode=errors.com.epicgames.onlir Message=Module 9dfd39ef-4674-8c41- b07f-4bab132db299 v1 referenced by this project has safety_status failed_soft and cannot be loaded., Raw={ “host”: “content- service.bfda.live.usela.on.epicgames. “method”: “PUT”, “path”: “/api/content/v2/project/ Oc41022d-4d4d-8812- d1e3-11a82e2236ea/snapshot”, “errorCode”: “invalid_dependency.unsafe_content”, “errorMessage”: “Module 9dfd39ef-4674-8c41- b07f-4bab132db299 v1 referenced by this project has safety_status failed_soft and cannot be loaded.” } Show Output Log”

Does any of you know what that means?

wiseblank · April 20, 2023, 5:31pm

I came across this issue as well. Can’t say for certain but I think it’s related to an automated content-checker Epic has in place to prevent mature content from being tested on their servers.

I would check your static meshes. I had a zombie static mesh with blood spots, I believe this may have been the culprit in my case. After removing, it seemed to work. But then again, I can’t confirm this is the reason as I didn’t come across anything in the documentation that stated they explicitly have something like this in place.

HalcyonKnight96 · April 24, 2023, 8:55pm

@sebbi.DK @wiseblank As wiseblank mentioned this error is likely due to one or more of your assets failing moderation. Please ensure that all your assets fit within our content guidelines. Thanks!

ongezell · May 5, 2023, 8:08pm

I must express my amazement at how a tool designed to be a simplified and more accessible version of Unreal Engine can be so capricious and arduous to work with when contrasted with the original software. Well done.

HalcyonKnight96 · May 5, 2023, 8:27pm

@ongezell sorry to hear you’re not having a good time with UEFN. Due to the nature of the product we had to add a lot of safety features into UEFN to protect the FN community (versus the free-reign users have in UE). Hopefully over time users will have more and more freedom in UEFN but for now we opted to play it safe for our community.

ongezell · May 5, 2023, 8:34pm

I understand the need to prioritize caution, but currently, the lack of feedback in the system is causing unnecessary frustration for creators. Many are being flagged without justification and forced to spend hours making adjustments without knowing the root cause of the issue. It’s a painful experience.

HalcyonKnight96 · May 5, 2023, 8:36pm

Yes, absolutely. That’s one of our biggest priorities (giving users feedback for validation/moderation etc.). I understand your frustration for sure, but hopefully things will improve in future updates. Is there anything specifically you’re referring to on your end? I can try to help where I can.

ongezell · May 5, 2023, 8:47pm

My current project is straightforward - a virtual gallery game created with Unity. However, after hearing about UEFN, my colleagues and I decided to try it out due to its accessibility for users. Unfortunately, I’ve encountered numerous roadblocks while attempting to transition the project. Despite creating all the assets myself and double-checking everything, the project simply does not publish.

Logs:

LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Syncing project MyProjectA with content service took 0.41 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Calling UpdateContent on Valkyrie beacon with: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(2412a4e6-879a-45bd-b5f5-a7f00f453684) ModuleId(d365fcb0-4342-4f19-0b91-909254d64461) ModuleVersion(25)
LogValkyrieSummary: RPCing content cook request to server: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(2412a4e6-879a-45bd-b5f5-a7f00f453684)
LogValkyrieSummary: Project MyProjectA up to date
LogValkyrie: ProjectSizeRequest::Prepare for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetRootModuleInfo
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetProjectContentPackage
LogValkyrieSummary: Server Summary - Failed to distribute content due to (Failure ErrorCode=ContentBeaconV2.FailedToGenerateContentPackage.Host, ContentPackageResolver::GenerateContentPackage failed for request project b940f4a8-4a94-5bcb-e971-4196b77834a6 root d365fcb0-4342-4f19-0b91-909254d64461 v 25, RequestId:F191D377C71840C1A0A6BF3C3D12624D, Error:Failure ErrorCode=errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, Message=An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_st
atus failed_soft and cannot be loaded.)., Raw={
“host”: “content-service.bfda.live.use1a.on.epicgames.com”,
“method”: “POST”,
“path”: “/api/content/v2/gen-package”,
“errorCode”: “invalid_dependency.unsafe_content”,
“errorMessage”: “Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.”
}, RequestId:F191D377C71840C1A0A6BF3C3D12624D, InnerErrorCode:errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, InnerErrorMessage:An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.)., CachedInnerErrorType:EInnerErrorType::Unknown, Message=Extended error, Raw=ContentBeaconV2.FailedToGenerateContentPackage.Host, ContentPackageResolver::GenerateContentPackage failed for request project b940f4a8-4a94-5bcb-e971-4196b77834a6 root d365fcb0-4342-
4f19-0b91-909254d64461 v 25, RequestId:F191D377C71840C1A0A6BF3C3D12624D, Error:Failure ErrorCode=errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, Message=An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.)., Raw={
“host”: “content-service.bfda.live.use1a.on.epicgames.com”,
“method”: “POST”,
“path”: “/api/content/v2/gen-package”,
“errorCode”: “invalid_dependency.unsafe_content”,
“errorMessage”: “Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.”
}, RequestId:F191D377C71840C1A0A6BF3C3D12624D, InnerErrorCode:errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, InnerErrorMessage:An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.)., CachedInnerErrorType:EInnerErrorType::Unknown)
LogValkyrieSummary: Failed to update content due to error.
LogValkyrie: ProjectSizeRequest::Cancel for d365fcb0-4342-4f19-0b91-909254d64461 - Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.
LogValkyrie: Gathering intermediate assets to delete took 0.0 seconds
LogValkyrie: Intermediate assets cleanup took 0.0 seconds in total
LogValkyrieSummary: Checking for if the project can be uploaded
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Refresh succeeded.
LogValkyrie: Syncing project MyProjectA with content service took 0.44 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Calling UpdateContent on Valkyrie beacon with: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(2412a4e6-879a-45bd-b5f5-a7f00f453684) ModuleId(d365fcb0-4342-4f19-0b91-909254d64461) ModuleVersion(25)
LogValkyrieSummary: RPCing content cook request to server: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(2412a4e6-879a-45bd-b5f5-a7f00f453684)
LogValkyrieSummary: Project MyProjectA up to date
LogValkyrie: ProjectSizeRequest::Prepare for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetRootModuleInfo
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetProjectContentPackage
LogValkyrie: ProjectSizeRequest::Cancel for d365fcb0-4342-4f19-0b91-909254d64461 - Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.
LogValkyrieSummary: Destroying Valkyrie Beacon
LogValkyrie: Gathering intermediate assets to delete took 0.0 seconds
LogValkyrie: Intermediate assets cleanup took 0.0 seconds in total
LogValkyrie: Set up of Edit Session succeeded.
LogValkyrieSummary: Attempting to find or create a session via find friend.
LogValkyrie: Play succeeded.
LogValkyrieSummary: No active session for current user. Creating new session.
LogValkyrieAccount: [UValkyrieOnlineInstance::ApplyUserPreferredQoSRegion] Region Auto: BR
LogValkyrieSummary: Valkyrie Beacon Connected!
LogValkyrieSummary: Session Setup Complete. About to Send Content!
LogValkyrieSummary: Checking for if the project can be uploaded
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Syncing project MyProjectA with content service took 0.81 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Calling UpdateContent on Valkyrie beacon with: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(2412a4e6-879a-45bd-b5f5-a7f00f453684) ModuleId(d365fcb0-4342-4f19-0b91-909254d64461) ModuleVersion(25)
LogValkyrieSummary: RPCing content cook request to server: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(2412a4e6-879a-45bd-b5f5-a7f00f453684)
LogValkyrieSummary: Project MyProjectA up to date
LogValkyrie: ProjectSizeRequest::Prepare for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetRootModuleInfo
LogValkyrieSummary: Server Summary - Failed to distribute content due to (Failure ErrorCode=ContentBeaconV2.FailedToGenerateContentPackage.Host, ContentPackageResolver::GenerateContentPackage failed for request project b940f4a8-4a94-5bcb-e971-4196b77834a6 root d365fcb0-4342-4f19-0b91-909254d64461 v 25, RequestId:53F0D344BA44450E92EB755FFD00556D, Error:Failure ErrorCode=errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, Message=An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_st
atus failed_soft and cannot be loaded.)., Raw={
“host”: “content-service.bfda.live.use1a.on.epicgames.com”,
“method”: “POST”,
“path”: “/api/content/v2/gen-package”,
“errorCode”: “invalid_dependency.unsafe_content”,
“errorMessage”: “Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.”
}, RequestId:53F0D344BA44450E92EB755FFD00556D, InnerErrorCode:errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, InnerErrorMessage:An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.)., CachedInnerErrorType:EInnerErrorType::Unknown, Message=Extended error, Raw=ContentBeaconV2.FailedToGenerateContentPackage.Host, ContentPackageResolver::GenerateContentPackage failed for request project b940f4a8-4a94-5bcb-e971-4196b77834a6 root d365fcb0-4342-
4f19-0b91-909254d64461 v 25, RequestId:53F0D344BA44450E92EB755FFD00556D, Error:Failure ErrorCode=errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, Message=An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.)., Raw={
“host”: “content-service.bfda.live.use1a.on.epicgames.com”,
“method”: “POST”,
“path”: “/api/content/v2/gen-package”,
“errorCode”: “invalid_dependency.unsafe_content”,
“errorMessage”: “Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.”
}, RequestId:53F0D344BA44450E92EB755FFD00556D, InnerErrorCode:errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, InnerErrorMessage:An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.)., CachedInnerErrorType:EInnerErrorType::Unknown)
LogValkyrieSummary: Failed to update content due to error.
LogValkyrie: Launching client: D:/Games/fortnite 2023/Fortnite/FortniteGame/Binaries/Win64/FortniteLauncher.exe -obfuscationid=_jALPieq1v8uwb5KQEOPoXh1IiHqEg -epicenv=Prod -epicapp=Fortnite -epicusername=Ongezell -epicuserid=25811dc037324a7ba3917483642a802b -epiclocale=en -epicsandboxid=fn -Res=1920x1080w -VK.JoinEditOnLaunch -epicportal -skippatchcheck -AUTH_LOGIN=unused -AUTH_TYPE=exchangecode -AUTH_PASSWORD=9c437d095dc74e0fa6e816de578fb5e7
LogValkyrieSummary: Launching Client using (D:/Games/fortnite 2023/Fortnite/FortniteGame/Binaries/Win64/FortniteLauncher.exe)
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetProjectContentPackage
LogValkyrie: ProjectSizeRequest::Cancel for d365fcb0-4342-4f19-0b91-909254d64461 - Module d365fcb0-4342-4f19-0b91-909254d64461 v25 referenced by this project has safety_status failed_soft and cannot be loaded.
LogValkyrieSummary: Destroying Valkyrie Beacon
LogValkyrie: Gathering intermediate assets to delete took 0.0 seconds
LogValkyrie: Intermediate assets cleanup took 0.0 seconds in total
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Syncing project MyProjectA with content service took 0.91 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Attempting to upload 1 modules:
LogValkyrieSummary: MyProjectA
LogValkyrieSummary: Successfully uploaded 2 files for module MyProjectA:
LogValkyrieSummary: myprojecta.zip
LogValkyrieSummary: myprojecta.zip.json
LogValkyrieSummary: Uploaded 2/2 files in 0.591134 seconds
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Storing Project Snapshot
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Project MyProjectA up to date
LogValkyrie: ProjectSizeRequest::Prepare for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetRootModuleInfo
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetProjectContentPackage
LogValkyrie: ProjectSizeRequest::GetProjectUploadSize for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest::GetProjectDownloadSize for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest::GetProjectCookedSize for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest::GetDependencyDownloadSizes for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest::Completed for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: Gathering intermediate assets to delete took 0.0 seconds
LogValkyrie: Intermediate assets cleanup took 0.0 seconds in total
LogValkyrie: Set up of Edit Session succeeded.
LogValkyrieSummary: Attempting to find or create a session via find friend.
LogValkyrie: Play succeeded.
LogValkyrieSummary: No active session for current user. Creating new session.
LogValkyrieAccount: [UValkyrieOnlineInstance::ApplyUserPreferredQoSRegion] Region Auto: BR
LogValkyrieSummary: Valkyrie Beacon Connected!
LogValkyrieSummary: Session Setup Complete. About to Send Content!
LogValkyrieSummary: Checking for if the project can be uploaded
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Syncing project MyProjectA with content service took 0.84 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Calling UpdateContent on Valkyrie beacon with: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(d1374a7d-a421-42f6-b487-01d8ea356c23) ModuleId(d365fcb0-4342-4f19-0b91-909254d64461) ModuleVersion(26)
LogValkyrieSummary: RPCing content cook request to server: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(d1374a7d-a421-42f6-b487-01d8ea356c23)
LogValkyrieSummary: Project MyProjectA up to date
LogValkyrie: ProjectSizeRequest::Prepare for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetRootModuleInfo
LogValkyrieSummary: Server Summary - Failed to distribute content due to (Failure ErrorCode=ContentBeaconV2.FailedToGenerateContentPackage.Host, ContentPackageResolver::GenerateContentPackage failed for request project b940f4a8-4a94-5bcb-e971-4196b77834a6 root d365fcb0-4342-4f19-0b91-909254d64461 v 26, RequestId:34F171E12B44408AA65CA4C46B346BD9, Error:Failure ErrorCode=errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, Message=An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_st
atus failed_soft and cannot be loaded.)., Raw={
“host”: “content-service.bfda.live.use1a.on.epicgames.com”,
“method”: “POST”,
“path”: “/api/content/v2/gen-package”,
“errorCode”: “invalid_dependency.unsafe_content”,
“errorMessage”: “Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.”
}, RequestId:34F171E12B44408AA65CA4C46B346BD9, InnerErrorCode:errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, InnerErrorMessage:An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.)., CachedInnerErrorType:EInnerErrorType::Unknown, Message=Extended error, Raw=ContentBeaconV2.FailedToGenerateContentPackage.Host, ContentPackageResolver::GenerateContentPackage failed for request project b940f4a8-4a94-5bcb-e971-4196b77834a6 root d365fcb0-4342-
4f19-0b91-909254d64461 v 26, RequestId:34F171E12B44408AA65CA4C46B346BD9, Error:Failure ErrorCode=errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, Message=An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.)., Raw={
“host”: “content-service.bfda.live.use1a.on.epicgames.com”,
“method”: “POST”,
“path”: “/api/content/v2/gen-package”,
“errorCode”: “invalid_dependency.unsafe_content”,
“errorMessage”: “Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.”
}, RequestId:34F171E12B44408AA65CA4C46B346BD9, InnerErrorCode:errors.com.epicgames.online.generic.invalid_dependency.unsafe_content, InnerErrorMessage:An error occurred while communicating with the game servers (Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.)., CachedInnerErrorType:EInnerErrorType::Unknown)
LogValkyrieSummary: Failed to update content due to error.
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetProjectContentPackage
LogValkyrie: ProjectSizeRequest::Cancel for d365fcb0-4342-4f19-0b91-909254d64461 - Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.
LogValkyrie: Gathering intermediate assets to delete took 0.0 seconds
LogValkyrie: Intermediate assets cleanup took 0.0 seconds in total
LogValkyrieSummary: Checking for if the project can be uploaded
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Refresh succeeded.
LogValkyrie: Syncing project MyProjectA with content service took 0.85 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Calling UpdateContent on Valkyrie beacon with: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(d1374a7d-a421-42f6-b487-01d8ea356c23) ModuleId(d365fcb0-4342-4f19-0b91-909254d64461) ModuleVersion(26)
LogValkyrieSummary: RPCing content cook request to server: ProjectId(b940f4a8-4a94-5bcb-e971-4196b77834a6) SnapshotId(d1374a7d-a421-42f6-b487-01d8ea356c23)
LogValkyrieSummary: Project MyProjectA up to date
LogValkyrie: ProjectSizeRequest::Prepare for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetRootModuleInfo
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetProjectContentPackage
LogValkyrie: ProjectSizeRequest::Cancel for d365fcb0-4342-4f19-0b91-909254d64461 - Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.

HalcyonKnight96 · May 5, 2023, 8:53pm

@ongezell let me take some time to digest your post but I will say that the idea is really cool. Just based on the log lines you posted it does appear that one issue you’re experiencing is moderation related but I can’t confirm immediately if the reasons are valid. Other than that I can see that your project may be failing the memory calculation check which might be a little simpler to fix on your end.

ongezell · May 5, 2023, 9:01pm

Project size is currently giving me error! see output log which I sent before but earlier it was giving me 53 mb of use for everything.

HalcyonKnight96 · May 5, 2023, 9:37pm

When you say project size is giving an error are you referring to this?

Can you point me to where you see your project size is the issue

ongezell · May 5, 2023, 9:52pm

I’m struggling to identify the root cause of the issue, and the log file isn’t providing any useful information. Initially, I thought the problem might have been due to the project’s size, but now I can’t even test the level in-game - it fails to load, despite having loaded without issue previously, and I haven’t made any changes that could have caused this.

Log again:

LogValkyrieAccount: Verbose: Valkyrie Login Module Starting up
LogValkyrieAccount: Verbose: Valkyrie Login EditorSubsystem Initializing
LogValkyrie: Applying base permission role, plus:
LogValkyrieAccount: Verbose: UValkyrieAccountEditorSubsystem::UpdateStatus - Logging in…
LogValkyrie: Refreshing item aliases took 2.2 sec
LogValkyrie: FValkyrieFortniteEditor::OnPostEngineInit - Editor is ready.
LogValkyrie: Applying base permission role, plus:
LogValkyrieAccount: [UValkyrieOnlineInstance::ApplyUserPreferredQoSRegion] Region Auto: BR
LogValkyrie: Applying base permission role, plus:
LogValkyrie: Refreshing item aliases took 2.6 sec
LogValkyrie: Refreshing asset aliases took 0.1 sec
LogValkyrieOnline: [Team Memberships] - ValkyrieTeamMembershipsRequest - Gathering 1 team memberships took 0.823238 seconds
LogValkyrie: Opening project ‘C:/Users/Ongezell/Documents/Fortnite Projects/MyProjectA/MyProjectA.uefnproject’
LogValkyrie: Syncing project MyProjectA with content service took 1.05 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrie: Connecting project MyProjectA to source control took 3.77 sec
LogValkyrieReferencedContent: Loading Referenced Content /Quixel@fab.com/Quixel_Q14_Wooden_Table3
LogValkyrieReferencedContent: Getting Link Code /Quixel@fab.com/Quixel_Q14_Wooden_Table3
LogValkyrieReferencedContent: Fetching Referenced Content Info /Quixel@fab.com/Quixel_Q14_Wooden_Table3
LogValkyrieReferencedContent: Loading Referenced Content /Quixel@fab.com/Qxl2_2_Cardboard_Sheet6
LogValkyrieReferencedContent: Getting Link Code /Quixel@fab.com/Qxl2_2_Cardboard_Sheet6
LogValkyrieReferencedContent: Fetching Referenced Content Info /Quixel@fab.com/Qxl2_2_Cardboard_Sheet6
LogValkyrieReferencedContent: Loading Referenced Content /Quixel@fab.com/Qxl2_2_Cardboard_Sheet7
LogValkyrieReferencedContent: Getting Link Code /Quixel@fab.com/Qxl2_2_Cardboard_Sheet7
LogValkyrieReferencedContent: Fetching Referenced Content Info /Quixel@fab.com/Qxl2_2_Cardboard_Sheet7
LogValkyrieReferencedContent: Loading Referenced Content /Quixel@fab.com/Qxl3_1_Concrete_Pillar4
LogValkyrieReferencedContent: Getting Link Code /Quixel@fab.com/Qxl3_1_Concrete_Pillar4
LogValkyrieReferencedContent: Fetching Referenced Content Info /Quixel@fab.com/Qxl3_1_Concrete_Pillar4
LogValkyrieReferencedContent: Loading Referenced Content /Quixel@fab.com/Qxl3_1_Corrugated_Metal_Sheet1
LogValkyrieReferencedContent: Getting Link Code /Quixel@fab.com/Qxl3_1_Corrugated_Metal_Sheet1
LogValkyrieReferencedContent: Fetching Referenced Content Info /Quixel@fab.com/Qxl3_1_Corrugated_Metal_Sheet1
LogValkyrieReferencedContent: Loading Referenced Content /Quixel@fab.com/Qxl7_1_Modular_Concrete_Median5
LogValkyrieReferencedContent: Getting Link Code /Quixel@fab.com/Qxl7_1_Modular_Concrete_Median5
LogValkyrieReferencedContent: Fetching Referenced Content Info /Quixel@fab.com/Qxl7_1_Modular_Concrete_Median5
LogValkyrieReferencedContent: Warning: Link Code [Mnemonic=[1542-1494-8393] Version=[latest]] missing preview_urls metadata
LogValkyrieReferencedContent: Preparing to Cook Referenced Content ‘Wooden_Table3’ (/Quixel@fab.com/Quixel_Q14_Wooden_Table3)
LogValkyrieReferencedContent: Warning: Link Code [Mnemonic=[9203-5105-5825] Version=[latest]] missing preview_urls metadata
LogValkyrieReferencedContent: Preparing to Cook Referenced Content ‘Cardboard_Sheet6’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet6)
LogValkyrieReferencedContent: Warning: Link Code [Mnemonic=[8940-1185-2817] Version=[latest]] missing preview_urls metadata
LogValkyrieReferencedContent: Preparing to Cook Referenced Content ‘Cardboard_Sheet7’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet7)
LogValkyrieReferencedContent: Warning: Link Code [Mnemonic=[1347-4856-1417] Version=[latest]] missing preview_urls metadata
LogValkyrieReferencedContent: Preparing to Cook Referenced Content ‘Concrete_Pillar4’ (/Quixel@fab.com/Qxl3_1_Concrete_Pillar4)
LogValkyrieReferencedContent: Warning: Link Code [Mnemonic=[8187-9875-2084] Version=[latest]] missing preview_urls metadata
LogValkyrieReferencedContent: Preparing to Cook Referenced Content ‘Corrugated_Metal_Sheet1’ (/Quixel@fab.com/Qxl3_1_Corrugated_Metal_Sheet1)
LogValkyrieReferencedContent: Warning: Link Code [Mnemonic=[3817-5881-7251] Version=[latest]] missing preview_urls metadata
LogValkyrieReferencedContent: Preparing to Cook Referenced Content ‘Modular_Concrete_Median5’ (/Quixel@fab.com/Qxl7_1_Modular_Concrete_Median5)
LogValkyrieReferencedContent: Cooking Referenced Content ‘Wooden_Table3’ (/Quixel@fab.com/Quixel_Q14_Wooden_Table3)
LogValkyrieReferencedContent: Cooking Referenced Content ‘Cardboard_Sheet6’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet6)
LogValkyrieReferencedContent: Cooking Referenced Content ‘Cardboard_Sheet7’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet7)
LogValkyrieReferencedContent: Cooking Referenced Content ‘Concrete_Pillar4’ (/Quixel@fab.com/Qxl3_1_Concrete_Pillar4)
LogValkyrieReferencedContent: Cooking Referenced Content ‘Corrugated_Metal_Sheet1’ (/Quixel@fab.com/Qxl3_1_Corrugated_Metal_Sheet1)
LogValkyrieReferencedContent: Cooking Referenced Content ‘Modular_Concrete_Median5’ (/Quixel@fab.com/Qxl7_1_Modular_Concrete_Median5)
LogValkyrieReferencedContent: Cook job 767af0a1-41a4-46e5-8040-f5a2f5d40bf3 started for module 18ecbc09-4e12-008d-c8f0-e380ac466262@1 artifact a866a4de-01a2-42f8-b729-ea06a2315105:pc-editor
LogValkyrieReferencedContent: Downloading Referenced Content ‘Wooden_Table3’ (/Quixel@fab.com/Quixel_Q14_Wooden_Table3)
LogValkyrieReferencedContent: Downloading module 18ecbc09-4e12-008d-c8f0-e380ac466262 with URL: installbundle:…/…/…/FortniteGame/Plugins/GameFeatures/18ecbc09-4e12-008d-c8f0-e380ac466262/18ecbc09-4e12-008d-c8f0-e380ac466262.uplugin?Bundles=18ecbc09-4e12-008d-c8f0-e380ac466262-https%3A%2F%2Fdatastorage-public-service-live.ol.epicgames.com%2Fapi%2Fv1%2Fredirect%2Ffortnite%2Fvalkyrie%2Fcooked-content%2F18ecbc09-4e12-008d-c8f0-e380ac466262%2F24.30.25347382%2Fv1%2F767af0a1-41a4-46e5-8040-f5a2f5d40bf3%2F?V=1
LogValkyrieReferencedContent: Cook job 271908f3-337e-43a6-bc86-92e40e54001a started for module 94bbf0ec-4b53-4a1b-3a9e-0092062aa907@3 artifact 36b3acde-f01b-43f3-8734-537113f5bd4a:pc-editor
LogValkyrieReferencedContent: Downloading Referenced Content ‘Cardboard_Sheet6’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet6)
LogValkyrieReferencedContent: Downloading module 94bbf0ec-4b53-4a1b-3a9e-0092062aa907 with URL: installbundle:…/…/…/FortniteGame/Plugins/GameFeatures/94bbf0ec-4b53-4a1b-3a9e-0092062aa907/94bbf0ec-4b53-4a1b-3a9e-0092062aa907.uplugin?Bundles=94bbf0ec-4b53-4a1b-3a9e-0092062aa907-https%3A%2F%2Fdatastorage-public-service-live.ol.epicgames.com%2Fapi%2Fv1%2Fredirect%2Ffortnite%2Fvalkyrie%2Fcooked-content%2F94bbf0ec-4b53-4a1b-3a9e-0092062aa907%2F24.30.25347382%2Fv3%2F271908f3-337e-43a6-bc86-92e40e54001a%2F?V=1
LogValkyrieReferencedContent: Cook job 0ed35c97-0a52-407a-b6ec-4fcc3f7f53f7 started for module 5336bc5f-4750-32a1-47b6-6da9540e7e82@3 artifact de1299fb-6e65-409a-8f67-003d1598b243:pc-editor
LogValkyrieReferencedContent: Downloading Referenced Content ‘Cardboard_Sheet7’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet7)
LogValkyrieReferencedContent: Downloading module 5336bc5f-4750-32a1-47b6-6da9540e7e82 with URL: installbundle:…/…/…/FortniteGame/Plugins/GameFeatures/5336bc5f-4750-32a1-47b6-6da9540e7e82/5336bc5f-4750-32a1-47b6-6da9540e7e82.uplugin?Bundles=5336bc5f-4750-32a1-47b6-6da9540e7e82-https%3A%2F%2Fdatastorage-public-service-live.ol.epicgames.com%2Fapi%2Fv1%2Fredirect%2Ffortnite%2Fvalkyrie%2Fcooked-content%2F5336bc5f-4750-32a1-47b6-6da9540e7e82%2F24.30.25347382%2Fv3%2F0ed35c97-0a52-407a-b6ec-4fcc3f7f53f7%2F?V=1
LogValkyrieReferencedContent: Cook job e27b215f-a41f-4a2e-bf20-306bbf4a017f started for module 84493c6b-43fb-e480-9186-2c9d6a746b58@2 artifact c400554f-ed87-4745-a599-e7d6986c2cb0:pc-editor
LogValkyrieReferencedContent: Downloading Referenced Content ‘Corrugated_Metal_Sheet1’ (/Quixel@fab.com/Qxl3_1_Corrugated_Metal_Sheet1)
LogValkyrieReferencedContent: Downloading module 84493c6b-43fb-e480-9186-2c9d6a746b58 with URL: installbundle:…/…/…/FortniteGame/Plugins/GameFeatures/84493c6b-43fb-e480-9186-2c9d6a746b58/84493c6b-43fb-e480-9186-2c9d6a746b58.uplugin?Bundles=84493c6b-43fb-e480-9186-2c9d6a746b58-https%3A%2F%2Fdatastorage-public-service-live.ol.epicgames.com%2Fapi%2Fv1%2Fredirect%2Ffortnite%2Fvalkyrie%2Fcooked-content%2F84493c6b-43fb-e480-9186-2c9d6a746b58%2F24.30.25347382%2Fv2%2Fe27b215f-a41f-4a2e-bf20-306bbf4a017f%2F?V=1
LogValkyrieReferencedContent: Cook job 8c8387d7-cf97-4c78-b983-32263ae9b825 started for module ae59eb0e-4ee6-5beb-2217-30ba80d658fc@2 artifact 370f5698-9ce6-4ea6-a4b4-af4c9dc66e0a:pc-editor
LogValkyrieReferencedContent: Downloading Referenced Content ‘Concrete_Pillar4’ (/Quixel@fab.com/Qxl3_1_Concrete_Pillar4)
LogValkyrieReferencedContent: Downloading module ae59eb0e-4ee6-5beb-2217-30ba80d658fc with URL: installbundle:…/…/…/FortniteGame/Plugins/GameFeatures/ae59eb0e-4ee6-5beb-2217-30ba80d658fc/ae59eb0e-4ee6-5beb-2217-30ba80d658fc.uplugin?Bundles=ae59eb0e-4ee6-5beb-2217-30ba80d658fc-https%3A%2F%2Fdatastorage-public-service-live.ol.epicgames.com%2Fapi%2Fv1%2Fredirect%2Ffortnite%2Fvalkyrie%2Fcooked-content%2Fae59eb0e-4ee6-5beb-2217-30ba80d658fc%2F24.30.25347382%2Fv2%2F8c8387d7-cf97-4c78-b983-32263ae9b825%2F?V=1
LogValkyrieReferencedContent: Cook job a7f888fd-dcb4-4c01-b065-6a4b28d06d68 started for module 866659dc-4581-9e59-9a6d-d09aaa95491a@2 artifact 1d0b2dee-aa18-42e7-b0ba-1863b6cf652a:pc-editor
LogValkyrieReferencedContent: Downloading Referenced Content ‘Modular_Concrete_Median5’ (/Quixel@fab.com/Qxl7_1_Modular_Concrete_Median5)
LogValkyrieReferencedContent: Downloading module 866659dc-4581-9e59-9a6d-d09aaa95491a with URL: installbundle:…/…/…/FortniteGame/Plugins/GameFeatures/866659dc-4581-9e59-9a6d-d09aaa95491a/866659dc-4581-9e59-9a6d-d09aaa95491a.uplugin?Bundles=866659dc-4581-9e59-9a6d-d09aaa95491a-https%3A%2F%2Fdatastorage-public-service-live.ol.epicgames.com%2Fapi%2Fv1%2Fredirect%2Ffortnite%2Fvalkyrie%2Fcooked-content%2F866659dc-4581-9e59-9a6d-d09aaa95491a%2F24.30.25347382%2Fv2%2Fa7f888fd-dcb4-4c01-b065-6a4b28d06d68%2F?V=1
LogValkyrieReferencedContent: Loaded Referenced Content ‘Corrugated_Metal_Sheet1’ (/Quixel@fab.com/Qxl3_1_Corrugated_Metal_Sheet1)
LogValkyrieReferencedContent: Loaded Referenced Content ‘Wooden_Table3’ (/Quixel@fab.com/Quixel_Q14_Wooden_Table3)
LogValkyrieReferencedContent: Loaded Referenced Content ‘Cardboard_Sheet6’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet6)
LogValkyrieReferencedContent: Loaded Referenced Content ‘Cardboard_Sheet7’ (/Quixel@fab.com/Qxl2_2_Cardboard_Sheet7)
LogValkyrieReferencedContent: Loaded Referenced Content ‘Concrete_Pillar4’ (/Quixel@fab.com/Qxl3_1_Concrete_Pillar4)
LogValkyrieReferencedContent: Loaded Referenced Content ‘Modular_Concrete_Median5’ (/Quixel@fab.com/Qxl7_1_Modular_Concrete_Median5)
LogValkyrie: ProjectSizeRequest::Prepare for d365fcb0-4342-4f19-0b91-909254d64461
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetRootModuleInfo
LogValkyrie: Display: Successfully opened project ‘C:/Users/Ongezell/Documents/Fortnite Projects/MyProjectA/MyProjectA.uefnproject’ (took 70.45 sec)
LogValkyrie: ProjectSizeRequest for d365fcb0-4342-4f19-0b91-909254d64461: GetProjectContentPackage
LogValkyrie: Display: UValkyrieProjectSize::RequestProjectLimits received: PublishingMemorySize=225000000 PublishingDownloadSize=419430400 ProjectUploadSize=2147483648 FileCount=2048 IndividualFileSizeKb=5242880
LogValkyrie: ProjectSizeRequest::Cancel for d365fcb0-4342-4f19-0b91-909254d64461 - Module d365fcb0-4342-4f19-0b91-909254d64461 v26 referenced by this project has safety_status failed_soft and cannot be loaded.
LogValkyrie: Gathering intermediate assets to delete took 0.0 seconds
LogValkyrie: Intermediate assets cleanup took 0.0 seconds in total
LogValkyrie: Set up of Edit Session succeeded.
LogValkyrieSummary: Attempting to find or create a session via find friend.
LogValkyrie: Play succeeded.
LogValkyrieSummary: No active session for current user. Creating new session.
LogValkyrieAccount: [UValkyrieOnlineInstance::ApplyUserPreferredQoSRegion] Region Auto: BR
LogValkyrieSummary: Valkyrie Beacon Connected!
LogValkyrieSummary: Session Setup Complete. About to Send Content!
LogValkyrieSummary: Checking for if the project can be uploaded
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Syncing project MyProjectA with content service took 0.84 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Storing Project Snapshot
LogValkyrieSummary: Project MyProjectA failed to update
LogValkyrie: Gathering intermediate assets to delete took 0.0 seconds
LogValkyrie: Intermediate assets cleanup took 0.0 seconds in total
LogValkyrie: Set up of Edit Session succeeded.
LogValkyrieSummary: Checking for if the project can be uploaded
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project MyProjectA
LogValkyrie: Refresh succeeded.
LogValkyrie: Syncing project MyProjectA with content service took 0.85 sec
LogValkyrie: Saving project MyProjectA source control settings to disk took 0.00 sec
LogValkyrie: Saving project MyProjectA source control settings on content service took 0.00 sec
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Storing Project Snapshot
LogValkyrieSummary: Project MyProjectA failed to update

ongezell · May 5, 2023, 11:12pm

Hey, thanks for your consideration, but it seems like there’s no real solution to the problems I’m having. I think I’ll just wait a few years before trying to use this again, in the meantime I’ll make a standalone web-based gallery.

HalcyonKnight96 · May 6, 2023, 11:53pm

@ongezell I’ve taken a look at what assets are causing you to fail moderation. I’ll DM you to let you know and hopefully let you work around them.

Klepdar · June 7, 2023, 6:34pm

If things are going to fail for moderation, it needs to provide some sort of context. You can’t track down (easily) what any of these items relate to, in any way whatsoever.

I don’t ahve anything that is unacceptable or against ToS in a map I’m working on right now, but I jsut got this same exact failure message when trying to do some debugging, and I tried rolling back my system to see if that would fix things, but no, these errors are completely useless to anyone who does not work at epic.

HalcyonKnight96 · June 7, 2023, 6:36pm

Absolutely understand your frustration here @Klepdar. We’re actively working on solutions to this for users so that we can give everyone the tools to address these issues on their own in the future. In the meantime Player Support is equipped to handle these issues and give you more information if that helps.

user_578bede6667059c64555dad4e736d762ee189c5cc4ff8ff7e90cfb · July 15, 2023, 7:20pm

i have the Module (this project has safety_status failed_soft and cannot be loaded.) issue.
I’ve been trying to solve this problem for a month.
I am tired of this problem, and when I called technical support, they told me that there is nudity in my map, but I am sure that there is no nudity in my map. Because almost all the things in my map are from fab and from Fortnite itself

Here is the ERORR: Module 25f2a01f-42b9-19cc-51c2-f7aca4fd6579 v132 referenced by this project has safety_status failed_soft and cannot be loaded.

marciocamello · February 2, 2024, 7:56pm

I have the same error with all assets from UEFN no third party assets

PurpleElephant55 · February 2, 2024, 11:28pm

@marciocamello Thank you for your report! Can you please re-post using the “New Issue” option on the Issues and Bug Reporting forums? Posts with this feature are connected directly into our development team so we can quickly get to them!

For more information, such as how to get the reference ID, please check out the article here: Using the Creative and UEFN Bug Reporting Form

cheekorobbins · March 20, 2024, 10:39am

Same error here, our map previously uploaded to private version successfully but some custom content was flagged up with safety concerns which we think we’ve addressed(our project is a gallery, for our animation studio, similar to this thread starter, nothing troublesome in there but it is custom imagery) but it now won’t even upload to generate a private code.

Have reported the bug here