safety_status failed_soft errors on a previously successful project when trying to upload private version

Reference ID

e8240ab6-403e-4f6e-bccd-939b9e2e4adb

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Publishing

Summary

When we try and launch the memory calculation it fails with the following error:-

Module 6d005528-41f6-25d8-b878-f5a21bd21218 v87 referenced by this project has safety_status failed_soft and cannot be loaded.

We have previously done the memory calculation several times and generated private codes for the map and it’s worked, but we have failed at publication and (we think) addressed the issues raised.

The map is a gallery of our work as an animation studio that is located on a beach made from a real world location that’s been scanned, the memory usage is well within the limits.

Here’s the output log

LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Calling UpdateContent on Valkyrie beacon with: ProjectId(464a2cb2-440c-9a19-75db-6d864fbada9f) SnapshotId(b920e0b0-737d-4892-9b65-891d3d2346ba) ModuleId(6d005528-41f6-25d8-b878-f5a21bd21218) ModuleVersion(87)
LogValkyrieSummary: RPCing content cook request to server: ProjectId(464a2cb2-440c-9a19-75db-6d864fbada9f) SnapshotId(b920e0b0-737d-4892-9b65-891d3d2346ba)
LogValkyrieSummary: Project BeachGallery up to date
LogValkyrie: ProjectSizeRequest::Prepare for 6d005528-41f6-25d8-b878-f5a21bd21218
LogValkyrie: ProjectSizeRequest for 6d005528-41f6-25d8-b878-f5a21bd21218: GetRootModuleInfo
LogValkyrie: ProjectSizeRequest for 6d005528-41f6-25d8-b878-f5a21bd21218: GetProjectContentPackage
LogValkyrieSummary: Server Summary - Successfully activated content on all platforms
LogValkyrie: ProjectSizeRequest::GetProjectUploadSize for 6d005528-41f6-25d8-b878-f5a21bd21218
LogValkyrie: ProjectSizeRequest::GetProjectDownloadSize for 6d005528-41f6-25d8-b878-f5a21bd21218
LogValkyrie: ProjectSizeRequest::GetProjectCookedSize for 6d005528-41f6-25d8-b878-f5a21bd21218
LogValkyrie: ProjectSizeRequest::GetDependencyDownloadSizes for 6d005528-41f6-25d8-b878-f5a21bd21218
LogValkyrie: ProjectSizeRequest::Completed for 6d005528-41f6-25d8-b878-f5a21bd21218
LogValkyrie: UEFN Bug Report Metadata:
LogValkyrie: ReportId: e8240ab6-403e-4f6e-bccd-939b9e2e4adb
LogValkyrie: EpicAccountId: 19d1871bc730422d8f768e8fe3815978
LogValkyrie: LoginId: 8f1ece5b4ede6bf81a49f08329b102f5
LogValkyrie: GameSessionId: 516a1605d91a4b1cbe359a47bf2082cf
LogValkyrie: ProjectId: 464a2cb2-440c-9a19-75db-6d864fbada9f
LogValkyrie: 0-ModuleId: 6d005528-41f6-25d8-b878-f5a21bd21218@87
LogOnlineGame: Warning: UFortMcpUtils::SubmitLogs - filename=UEFN-BugReport-Editor-e8240ab6-403e-4f6e-bccd-939b9e2e4adb-2024.03.20-10.25.37-PrimaryPlayer

Steps to Reproduce

Selecting ‘Upload to private version’

Expected Result

error prompt as pasted above

Observed Result

Module 6d005528-41f6-25d8-b878-f5a21bd21218 v87 referenced by this project has safety_status failed_soft and cannot be loaded.

Platform(s)

windows

Island Code

7424-2075-6062

Additional Notes

The Island code is the previously uploaded version that at least published to private version.