Summary
Persistent Console Crashes on UEFN Creative Map Despite Extensive Optimization - Months-Long Issue Affecting Player Base
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Stability
Steps to Reproduce
- Use a Nintendo Switch, PlayStation , or Xbox console
- Launch Fortnite and navigate to Creative mode
- Enter the island code: [9209-2693-6655]
- Wait for the loading phase to complete
- Game consistently crashes during or immediately after loading phase
- Attempt to rejoin - crash occurs repeatedly on every attempt (or maybe working sometimes)
- Test with other Creative maps - they load successfully
- Test Battle Royale mode - works without issues
Expected Result
Console players should be able to successfully load into the Creative map without crashes, just like PC players. The map should load completely and be playable on all supported platforms including Nintendo Switch, PS4/5, and Xbox.
Observed Result
Console players experience consistent crashes during the map loading phase. The game shows progress, reaches completion, then crashes without error code. Players are returned to console home screen or Fortnite lobby. Issue persists despite the map was available.
Platform(s)
Nintendo Switch, PlayStation, Xbox One, Xbox Serie
Island Code
9209-2693-6655
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Additional Notes
This issue has persisted for MONTHS despite:
- Extensive map optimization and asset reduction
- Following all performance guidelines
- Removing memory-intensive objects
- Testing multiple device configurations
- Ensuring all players have latest updates
IMPACT ON CREATOR:
- Regular player complaints about inability to access map
- Significant time/effort investment in optimization with no results
- Large portion of player base (console users) cannot enjoy content
- Damage to creator reputation due to technical issues beyond control
This is unacceptable for a professional content creation platform. Console players represent a major portion of the Fortnite community and deserve functional access to Creative content.
REQUEST: Need immediate technical support, clear explanation of root cause, and concrete resolution steps. This issue is damaging both player experience and creator confidence in UEFN.
Previous forum references:
- Fortnite Crashing when loading into Creative Map
- Fortnite Ecosystem v34.00 with Known Issues , look the same but the Epic Support said it was fixed, so it’s not the same issue