verse persistence data failing to be accessed and causing data resets

Summary

When console players load into maps, sometimes their persistence data is not found, leading to resets on many occasions because you check if a player has any data before giving them new data. If it says they have no data, you create new data for them, therefore resetting their data when it actually exists.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Verse

Steps to Reproduce

It is too inconsistent to reproduce, but sometimes, when loading in, their data resets. This is the map that it has been happening on, and we have only had reports of console players having resets. (5253-8468-3364)

Expected Result

does not find their data in the weak map

Observed Result

does not find their data in the weak map

Platform(s)

Console all types (XBOX, Playstation, Switch)

Island Code

5253-8468-3364

Additional Notes

It only occurs in this map, and I have similar code and persistence setups in other maps, so my guess is the size of the map or how long it takes to load when a console player is loading in.

Also:

we are seeing this intermittently on our maps as well. it definitely does not affect everyone, but does affect some.

this is catastrophic for some creative map economies if it is not corrected quickly

1 Like

@Flak I’m sure you guys are aware, but just in case not this is a bad one

Also experienced verse persistence data losses

1 Like

We have also had multiple players report this issue on Pizza Shop Tycoon too: 2129-6965-9065

3 Likes

We are also experiencing data losses on Drive Nation RP (7971-1781-8515).

4 Likes

Bed Wars Nuked as well

1 Like

This is also happening to some of my players. My save data consists of 3 integers (A version number, experience for levels, and currency), an enum array, and an enum optional. This is a very critical issue.

3 Likes

This is occurring for all three havoc hotels.

Havoc Hotel 3 Island Code: 0335-8436-1670

2 Likes

Still continuing to have this problem across other games as well. Havoc Hotel early access, grinded out the first few uprades for 5 hours only to log in to a new server and have all my progress rest as well as being unable to start over as I no longer earn anything. Stuck at $83

1 Like

Hey folks, we’re checking into this.

7 Likes

I can confirm this is happening on my island too. Happened to my own player profile.

1 Like

This is happening in Miner Tycoon. Many long term players with hundreds of hours have been reset. I would say hundreds have been reset based off our discord. The game is in standby mode until Epic can respond and fix. Please fix our game!

Unable to join on other’s without a possible memory wipe, and server boot in a private lobby has also lost people progress. Bosses are falling through the floor as well.

1 Like

Our island Rocket Wars 5196-0233-5799 is also experiencing Verse Persistence data loss since v33.00 went live, players have lost their Rank and Achievements that they’ve unlocked from before this update. New data written is not saved between sessions.

1 Like

Thank you for your patience here, everyone!

2 Likes

thanks Flak!

FORT-830274 has been ‘Closed’ as a duplicate of an existing known issue.