"Unhandled Exception: EXCEPTION_INT_DIVIDE_BY_ZERO" Crash on Uefn Launch

Reference ID

71b471825f2643c7898acf89bc5cd0f9

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Summary

i was editing a map, took a break off of it, left it on for a while, when to close uefn and fornite like normally. Then when i launched it back up a day later it crashed everytime during the launch

Steps to Reproduce

i dont know, probably close uefn with a map open and try to open it again a few minutes later

Expected Result

the app should load like normally.

Observed Result

there is a crash during launch at usually 90 percent and states the following:
Unhandled Exception: EXCEPTION_INT_DIVIDE_BY_ZERO

UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
kernel32
ntdll

Platform(s)

pc

Additional Notes

Unhandled Exception: EXCEPTION_INT_DIVIDE_BY_ZERO

UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
kernel32
ntdll

I’m having the exact same issue - did you end up getting this resolved some how?

not yet, still looking for a fix

Exactly the same here. Anyone?

The status of FORT-737859 incident has been moved from ‘Unconfirmed’ to ‘Needs Triage’.

I’m having the exact same issue

I have exactly the same problem. The application starts running normally but when you open the application window it instantly crashes.



2 Likes

THIS WORKED FOR ME:
Deleting the file found at C:\Users\[USERNAME]\AppData\Local\UnrealEditorFortnite\Saved\Config\WindowsEditor and the file is called EditorPerProjectUserSettings.ini

1 Like

For additional context, we’ve added notes here about how to address this issue - UEFN crashed after lunch - #14 by Amanda.Schade

this worked for me thank you!

2 Likes

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