deadjam
(James)
November 29, 2023, 3:57pm
1
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Other
Summary
Since the OG update I have been unable to open UEFN. I have reinstalled Fornite and UEFN multiple times and even run a clean install of Windows 11 and recovered my PC. I have also installed Unreal and opened that successfully to rule out a hardware issue
The UEFN loading dialogue box reaches 100% and opens a default map. I have deleted all maps. Then the New dialogue box opens but never loads and the screen goes blank and reports the following crash log;
GPU Crash dump Triggered
UnrealEditorFortnite_Win64_Shipping (*18 lines of this)
kernel32
ntdll
Any help would be greatly appreciated.
Thanks
James
Steps to Reproduce
NA
Expected Result
See error log above
Observed Result
NA
Platform(s)
PC Windows 11
AMD Radeon 780M Graphics
deadjam
(James)
December 1, 2023, 3:55pm
2
Copying in the logs at the point it looks like errors are reported;
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: request failed, libcurl error: 35 (SSL connect error)
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 0 (Hostname launcher-public-service-prod.ol.epicgames.com was found in DNS cache)
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 1 ( Trying 108.156.46.13:443…)
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 3 (ALPN: curl offers http/1.1)
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 4 (TLSv1.3 (OUT), TLS handshake, Client hello (1)
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 5 (TLSv1.3 (IN), TLS alert, handshake failure (552)
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 6 (OpenSSL/1.1.1t: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure)
[2023.11.29-18.25.29:461][ 71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 7 (Closing connection)
[2023.11.29-18.25.29:461][ 71]LogIas: Failed to resolve distributed endpoint ‘https://launcher-public-service-prod.ol.epicgames.com/launcher/api/public/distributionpoints ’
[2023.11.29-18.25.29:461][ 71]LogOnline: Verbose: MCP: Large tick time detected 3.0739
[2023.11.29-18.25.29:863][ 72]LogStreaming: Display: FlushAsyncLoading(1512): 1 QueuedPackages, 128 AsyncPackages
[2023.11.29-18.25.29:886][ 72]LogCMSManager: EpicCMSManager Internal Refresh fortnite-editor/
[2023.11.29-18.25.29:886][ 72]LogEpicCMS: CMS Cache: Initializing…
[2023.11.29-18.25.29:886][ 72]LogCMSManager: UEpicCMSManager::InternalRefresh: Attempts to refresh JsonDataCache
[2023.11.29-18.25.29:886][ 72]LogEpicCMS: CMS download cache json descriptor DownloadCache.json doesn’t exist.
[2023.11.29-18.25.29:886][ 72]LogEpicCMS: Purging CMS Data cache
[2023.11.29-18.25.29:987][ 72]LogEpicCMS: CMS Cache: Ready
[2023.11.29-18.25.30:042][ 72]LogSlate: Took 0.000405 seconds to synchronously load lazily loaded font ‘…/…/…/FortniteGame/Content/UI/Foundation/Fonts/BurbankBigCondensed-Black.ufont’ (217K)
[2023.11.29-18.25.30:042][ 72]LogSlate: Took 0.000431 seconds to synchronously load lazily loaded font ‘…/…/Plugins/ForEngine/Valkyrie/Content/UI/Fonts/VK_NotoSans-Regular.ufont’ (445K)
[2023.11.29-18.25.30:044][ 72]LogSlate: Took 0.000214 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/EngineFonts/Faces/RobotoBold.ufont’ (160K)
[2023.11.29-18.25.30:142][ 73]LogTexture: Display: Building textures: /Game/Effects/Niagara/Emitters/Water/WaterAtlas.WaterAtlas (RGBA16F, 128x32 x1x1x1) (Required Memory Estimate: 0.218742 MB), EncodeSpeed: Fast
[2023.11.29-18.25.30:300][ 75]LogCMSManager: UEpicCMSManager::OnReadCMSDataComplete: JsonDataCache was set
[2023.11.29-18.25.30:301][ 75]LogStreaming: Display: FlushAsyncLoading(1513): 1 QueuedPackages, 0 AsyncPackages
[2023.11.29-18.25.30:308][ 75]PIE: Unable to listen to input actions without a player controller in VK_NewsCarousel_C.
[2023.11.29-18.25.30:309][ 75]PIE: Unable to listen to input actions without a player controller in VK_NewsCarousel_C.
[2023.11.29-18.25.30:316][ 75]LogSlate: Took 0.001071 seconds to synchronously load lazily loaded font ‘…/…/Plugins/ForEngine/Valkyrie/Content/UI/Fonts/VK_NotoSans-Bold.ufont’ (445K)
[2023.11.29-18.25.39:759][ 78]LogD3D11RHI: Error: Direct3DDevice->CreateBuffer(&Desc, Contents ? &ImmutableData : nullptr,UniformBufferResource.GetInitReference()) failed with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DEVICE_HUNG
at D:\build++Fortnite\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11UniformBuffer.cpp:245
[2023.11.29-18.25.39:759][ 78]LogD3D11RHI: [Aftermath] GDynamicRHI=00000ACA34E10000, GDX11NVAfterMathEnabled=0, Result=0x00000000, bDeviceActive=0
1 Like
The status of UCB-1155 incident has been moved from ‘Awaiting Validation’ to ‘Needs Triage’.
I’m having this same issue. Have you found a fix for it yet?
deadjam
(James)
February 9, 2024, 11:13am
5
I haven’t yet unfortunately. I tried a few hardware tests and checked the RAM etc but still no joy. I hope that each new update might reolve it, but no.
I am also receiving this issue, I would appreciate a @PlinkButNotUwU if you find a solution
RayTink
(Ben McCarthy)
May 16, 2024, 7:15am
8
This sounded like a similar issue so hopefully this might help solve the problem.
Ok I tried everything and just for fun decided to run UE5 and UEFN in windows 8 compatibility mode, with rivatuner closed, updated driver it finally worked. I fixed it with the windows program troubleshooter I selected the app and it suggested running it in windows 8 compat mode and it worked. There must be some call made to the gpu that makes it crash, probably related to rtx or dx12 or both because now it works like a charm!
Edit: Step to ensure you don’t crash.
1: windows 8 compatibility mo…
Let me know if this fixes anyone’s problem.