Unable to Install Unreal Engine – Install Engine and + Buttons Do Nothing

I am unable to install any Unreal Engine version through the Epic Games Launcher.

System:

  • Windows 11
  • Windows build: 10.0.26200.9168
  • Epic Games Launcher UI Build: v26.5.18-cc208e09
  • Epic installer: EpicInstaller-20.1.4-f8562dfadbcd4e33a81ddbb15646340a.exe

What happens:

  1. Open Epic Games Launcher.
  2. Go to Unreal Engine → Library.
  3. There are currently no Engine Versions installed.
  4. Click the yellow Install Engine button.
  5. Nothing happens.
  6. Click the yellow + beside ENGINE VERSIONS.
  7. Nothing happens.

No engine-version tile appears, no download begins, and no error message is displayed.

Expected behavior:

Clicking Install Engine or the + button should create an Engine Version entry and allow selection/installation of Unreal Engine.

Troubleshooting already performed:

  • Completely uninstalled the Epic Games Launcher.
  • Removed leftover Epic/Unreal installation folders from previous installations.
  • Rebooted Windows.
  • Reinstalled the current Epic Games Launcher.
  • Cleared %LOCALAPPDATA%\EpicGamesLauncher\Saved\webcache_4430.
  • Completely exited and restarted the Launcher after clearing the cache.
  • Tested with a custom install directory.
  • Tested again using the default Epic Games Launcher installation path and default Unreal Engine install location.

The behavior is the same with both custom and default install paths.

The Launcher otherwise appears to function normally.

There is no visible error when either installation button is pressed — they simply do nothing.

I can provide Launcher logs or additional system information if needed.

Question: Is this a known Launcher issue, and is there currently a workaround for installing Unreal Engine when the Install Engine and + controls do not respond?

Same here i cant install and also tired everyhting i could find…

I found a workaround that solved the issue for me.

My system is also running Windows 11 build 10.0.26200.9168. Clearing the web cache, running the launcher as administrator, and completely reinstalling the current launcher did not help.

What worked:

  1. Uninstall the current Epic Games Launcher.
  2. Restart Windows.
  3. Download Epic’s official legacy launcher installer:
    https://download.epicgames.com/Builds/UnrealEngineLauncher/Installers/Win32/EpicInstaller-18.12.1.msi
  4. Install the legacy launcher and sign in.
  5. Open Unreal Engine → Library.

After installing the older launcher, the Install Engine and + buttons worked again and I was able to start the Unreal Engine installation.

The installer is officially provided by Epic, although it is primarily intended for Windows 7, Windows 8, and 32-bit Windows:

https://www.epicgames.com/help/c-36624475/c-35761596/a17273676

This appears to confirm that the problem is caused by the current launcher version rather than corrupted local files. I would still recommend updating again once Epic releases a fixed launcher version. Avoid downloading old installers from third-party websites.

Same here.

Fix: Epic Games Launcher “Install Engine” button does nothing / UE5 won’t appear

I ran into an issue where clicking Install Engine in the Epic Games Launcher did absolutely nothing. No error, no download, no obvious indication of what was wrong.

I eventually started setting up Unreal Engine from source instead. During that process I installed the full Visual Studio 2022 IDE along with the C++ development components, including the MSVC v143 build tools and related Windows/Unreal prerequisites.

After doing that, I went back to the Epic Games Launcher and suddenly the normal Unreal Engine download/install option was working.

I can’t say with 100% certainty which specific component fixed it, but if your Install Engine button does nothing, try opening Visual Studio Installer → Modify and make sure you have the C++ development workload and MSVC build tools installed.

In my case, the relevant missing component Visual Studio specifically complained about was:

MSVC / Platform Toolset v143, version 14.44

After installing the missing Visual Studio/C++ components, the Epic Games Launcher began offering the engine download normally.

Hopefully this helps someone else, because the Launcher gave me basically no useful error message when this happened.

I’m having exactly the same issue. The “+” button under Engine Versions is greyed out/inactive, and clicking “Install Engine” only takes me to the Library page, where nothing loads and I can’t install any version of Unreal Engine.

I’ve already tried toggling “Hide Game Library” on/off, clearing the webcache, restarting the launcher and PC, etc., but nothing has helped.

I’ll try the workaround mentioned above, but honestly, this seems like a bug that Epic should investigate and fix, as it makes it completely impossible to install Unreal Engine through the launcher.

Same..
In Unreal Engine → Library, both the “Install Engine” button and the yellow “+” button under Engine Versions do nothing when clicked.
I have already tried restarting the launcher, running it as administrator, clearing the webcache, reinstalling the launcher, and restarting Windows. The issue persists.

This worked for me (downloading the old v18.12.1 launcher). Initially it didn’t show the sidebar with the sections to navigate to UE, just the store- I happened to try sizing the window bigger and boom, the normal window with the sidebar appeared.

thanks @Didd4Me, that worked me me. wasted 3 hours trying to get it to work before i saw this post.

Try going to Settings → Hide Game Library, check it and then uncheck it. After that, the + button should work.

换一个登录方式 例如谷歌

The trick worked for me as well. it is ridicules they missed something simple but essential. and still not fixing it over 2 weeks.