UEFN Editor Stuck at 75 or 83% Daily - Never Loads

Summary

For the past days since the launch of the new UEFN version, I have not been able access my UEFN projects because the UEFN (Unreal Engine for Fortnite) editor upon launch from the Epic Launcher, always gets stuck at 75% or 83% these days. It just stays there forever. One time I event left it for 3 or more hours, but it just never moves past this point.

I have troubleshooted several things, such as:

  1. Disabling any security software temporarily.
  2. Logging in and out of the Epic Launcher.
  3. Closing all from the PC Task Manager.
  4. Launching Fortnite first and then the UEFN app.
  5. Using the Verify function under Manager in the Epic Launcher under Library. But none of these works nowadays.

Today I launched and tried 3 times to launch the UEFN editor, but it’s always stuck. See screenshot attached.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Try to launch the UEFN launcher from the Epic Launcher, and it gets stuck at 75% or 83% when trying to launch the editor. See attached screenshot.

Expected Result

The UEFN editor do not want to load at all, so can not access any projects. Upon launch from the Epic Launcher > Library > Cilcking on UEFN app, it launches forever being stuck at XYZ%.

Observed Result

Same as above.

Platform(s)

PC

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Could we get your project ID so we can take a look at it. @SKAIdragons?

Good Morning, Flak,

Thank you for reverting back to us. Really appreciate it.

MORE ABOUT THE ERROR
This issue is not related to trying to access a project, the issue is related to launching and opening the UEFN editor from the Epic Launcher. What keeps happening is that I try to launch the UEFN app, and it’s either always stuck at 75% or 83%. See screenshot below:

PS. Tried at 3 different times in one hour yesterday, and everytime it does below.
Also tried with one time Fortnite open.

These days, I have to restart my laptop about 3 to 4 times before I’m able to open the UEFN editor successfully from the launcher.

How do I find the project ID?

Thank you.

@Flak Any news on this issue? We struggle with this every day. Such as today, for over an hour to just get the UEFN to launch from Epic Launcher.

@Flak For example right now I’m trying to access the UEFN editor. Fourth restart of PC, data cache cleanup, and manage > verify files since 4 am today. But it keeps getting stuck at 83% . . . Is there any work around for this, or a step by step guide you guys can give us to solve this..

HI @SKAIdragons I can take an island code too. Your project ID will be in the URL of your project in the creator portal. It’s a long number.

Good Morning, @Flak ,

Ok, thank you. Find herewith one of the island code that I’ve been working on:
6de17a4f-327a-4045-817f-e0ffdb3e1b26/projects/26652684-4a9d-a3bd-bdea-2282c3499e8b

Let me know if this is what you guys need. Thanks for helping.

Thank you!

It looks like we may need a log from you, @SKAIdragons

@Flak @Bug-Reporter

Thank you for reverting back on this matter. I am attached the logs as requested herewith:

Because the files are to big to add here, I’ve added them in a Google Drive folder.

Thank you!
Appreciate your assistance.

Hi @SKAIdragons - the video is marked private.

The team reviewed the logs, and they stop at this line:
LogAudioMixer: Display: Initializing audio mixer using platform API: 'XAudio2'

It appears you may have an audio configuration issue on your PC or an audio-related driver issue that is locking up and/or hanging.

@Flak

Good Morning, Flak,

Thank you so much for getting back to me on this. And thank you for the team for checking on the issue. I didn’t realize my PC had a problem with this. I’ll investigate and try to solve it.

Enjoy a great day!

1 Like

FORT-1080204 has been ā€˜Closed’. The issue reported is not caused by a bug in the tool.