UE5 CRASH when it launches

blade2019runner · May 27, 2021, 1:45am

I never successfully opened the editor, it crashes every time.

CrashContext.runtime-xml (90.1 KB) CrashReportClient.ini (112 Bytes) UEMinidump.dmp (903.5 KB) Unreal.log (39.2 KB)

blade2019runner · May 27, 2021, 1:48am

My video card is RTX2060 with updated driver, BTW

form_and_focus · May 28, 2021, 7:15pm

I’m having the same problem… the project loads up to above 90% and then crashes. I have Intel Xeon Gold 6134 with 8 cores 32 processors 3.20Ghz 192 GB Ram RTX2080Ti GPU

Skinner · May 28, 2021, 7:27pm

I got this error when opening the ValleyoftheAcientsproject:

LoginId:
EpicAccountId:
Fatal error: [File:/build/++UE5/Sync/Engine/Source/Runtime/D3D12RHI/Private/D3D12Util.cpp] [Line: 648] SwapChain1->ResizeBuffers(NumBackBuffers, SizeX, SizeY, GetRenderTargetFormat(PixelFormat), SwapChainFlags) failed at D:/build/++UE5/Sync/Engine/Source/Runtime/D3D12RHI/Private/Windows/WindowsD3D12Viewport.cpp:376 with error DXGI_ERROR_DEVICE_REMOVED with Reason: 887A002B Num=3, Size=(792,108), PF=18, DXGIFormat=0x18, Flags=0x802
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_SlateRHIRenderer
UnrealEditor_SlateRHIRenderer
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

I also can’t run the medium dx12 with this error, I think they some way related (my 5K MST screen?)
LoginId:
EpicAccountId:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
D3D12Core
Medium_Win64_Shipping!DispatchRays() [e:\ue4src\425nvex\engine\source\runtime\d3d12rhi\private\d3d12raytracing.cpp:3786]
Medium_Win64_Shipping!FD3D12CommandContext::RHIRayTraceDispatch() [e:\ue4src\425nvex\engine\source\runtime\d3d12rhi\private\d3d12raytracing.cpp:3901]
Medium_Win64_Shipping!FRHICommandRayTraceDispatch::Execute() [e:\ue4src\425nvex\engine\source\runtime\rhi\public\rhicommandlistcommandexecutes.inl:595]
Medium_Win64_Shipping!FRHICommandListExecutor::ExecuteInner_DoExecute() [e:\ue4src\425nvex\engine\source\runtime\rhi\private\rhicommandlist.cpp:331]
Medium_Win64_Shipping!TGraphTask::ExecuteTask() [e:\ue4src\425nvex\engine\source\runtime\core\public\async\taskgraphinterfaces.h:849]
Medium_Win64_Shipping!FNamedTaskThread:rocessTasksNamedThread() [e:\ue4src\425nvex\engine\source\runtime\core\private\async\taskgraph.cpp:693]
Medium_Win64_Shipping!FNamedTaskThread:rocessTasksUntilQuit() [e:\ue4src\425nvex\engine\source\runtime\core\private\async\taskgraph.cpp:587]
Medium_Win64_Shipping!FRHIThread::Run() [e:\ue4src\425nvex\engine\source\runtime\rendercore\private\renderingthread.cpp:290]
Medium_Win64_Shipping!FRunnableThreadWin::Run() [e:\ue4src\425nvex\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:86]

AMD R6900XT, W10 21376co release, driver 21.5.2

Anyone with a R6xxx can run these?ndowsrunnablethread.cpp:86]

BelalEhmed · May 28, 2021, 8:46pm

I use MSI Afterburner and Riva tuner to monitor hardware stats. Closing them both and restarting UE5 project fixed things for me.

Skinner · May 28, 2021, 9:27pm

Thanx Belal_Ehmed, now it works

BelalEhmed · May 28, 2021, 9:33pm

Glad, that my comment helped you.

redlinejoe · May 28, 2021, 11:48pm

I found this out the other day as well. Same resolution worked for me. MSI Afterburner is not compatible with UE5-EA

form_and_focus · May 29, 2021, 3:01am

Starting with no other apps running, still have the crash

form_and_focus · May 29, 2021, 8:19pm

I updated my RTX 2080 ti driver with the Nvidia GeForce Experience Game Ready driver v 466.47 and was able to load the Valley of the Ancients project

Miss_Canning · September 2, 2021, 12:48am

its happening the same thing here it never launches, not sure if its the memory or what please any advice

anonymous_user_fc32cede · October 6, 2021, 4:32am

several days when launch

mjpalmer · April 5, 2022, 8:54pm

Thought I’d update this.

I just ran into this as well when trying to launch the Lyra Starter project and found that the issue is specifically with Riva Tuner. If you have Riva Tuner installed and it’s running, right click on it in the task bar and click Close.

After it closes, you can open the UE5 projects without any issues. I went ahead and uninstalled it anyways, but in general it’s not MSI Afterburner specifically from what I saw. It’s Riva Tuner.

BrUnO_XaVIeR · April 5, 2022, 9:18pm

I’ve noticed some machines do not have this dotNET pack installed and it’s required for UE5 to detect the installed Windows SDKs, which can lead to random startup crashes like mentioned here.

Download .NET Core 3.1 Desktop Runtime (v3.1.23) - Windows x64 Installer (microsoft.com)

ramoncastro004 · April 6, 2022, 12:57am

Overclocking utilities might be the issue.
Some software do not react correctly with overclocking utilities.

calmasacow · April 7, 2022, 3:36am

I had updated from preview 2 to final and then had crashes every time I tried to open the editor. I removed UE5 then re-installed and it fixed it

SkillTetz1 · April 7, 2022, 3:08pm

Thanx BrUnO, that worx fine!

MineBoyIG · April 9, 2022, 1:51am

Merci !

Fernando_Arruda · June 12, 2022, 10:48pm

Just to say thanks to @BelalEhmed . Solved when I close afterburn.

Shyckless · December 12, 2023, 3:37pm

LoginId:2c74b65244f33986dbd9ddbe4353502e
EpicAccountId:43ce80b241f245bd8fccf0855df6c48e

Unhandled Exception: 0xc0000006

amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
amdxc64
D3D12Core
D3D12Core
D3D12Core
D3D12
D3D12Core
D3D12Core
D3D12Core
D3D12Core
D3D12
D3D12
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_WindowsDeviceProfileSelector
UnrealEditor_Engine
UnrealEditor_Engine
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll
Can anyone help me solve this crash?Thank you very much!
My gpu is AMD RX6600, CPU is AMD 5600X