The Unreal Marketplace Improvement and Feedback Thread

Hi!
A few things I would love to see as a seller on the marketplace.

  1. The ability to hand out keys to users, either for testing purposes, or gifting purposes.
  2. The ability to have coupon/discount codes at our disretion.
  3. Improved ability to sort through the reports page on a per-product basis.
  4. A simple way to showcase/document updates/patch notes for users.
    Thank you!
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Seconded…

I 100% agree with this. I WOULD LIKE TO go into full-time plugin dev but due to no subscription it is barely possible.

The marketplace should show what time sales end. I put a sale item in my cart. Looked around for 10 minutes. Went to check out and the item was no longer on sale. Had I know the sale was ending that quickly I would have purchased it first and then looked around.

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Absolutely, having a say in the marketplace’s ecolution is crucial.

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Generating keys for marketplace content is something we NEED at this time.

We have NEEDED this FOR YEARS now! Please get this fixed!

PLEASE add this to the “The Unreal Marketplace Improvement and Feedback” Thread as an item that NEEDS to be included and done.

Sellers and buyers and developers ALL use different platforms and assets are sometimes available on the Unity Platform and / or GumRoad and / or as part of a tutorial or class and sellers need the ability to give “keys” to students or customers so they can just add a key and get the item in their inventory / library (for free).

Too many content creators are saying that they can’t issue keys for Unreal Engine Marketplace and therefore they are forcing us to use GumRoad or other platforms because they can’t issue keys for Unreal Engine Marketplace.

Please get this FIXED and PLEASE make this happen IMMEDIATELY! Sellers need the ability to issue keys that customers can use to add an asset to their account / library.

Thank-you!

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  1. Filter by content that has updates available
  2. A button to update all content - no more scrolling a massive list looking for that little orange indicator
  3. Filter plugins by not installed to current version
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I double down on that. Steam has this functionality for YEARS. Epic, can you simple add a key generator? It is really easy to implement (did that myself many times).
You don’t need to hire an expensive engineer :smiley:

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Being able to search by asset creator name would be GREAT! Right now I’m forced to literally Google “Unreal marketplace + author name” to get any results. This is highly inconvenient.

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Seems like we lost the ability to filter for plugins in the epic launcher. Making updating plugins an even worse experience…

I really wish we had the ability to set a ‘working set’ of plugins that you could specify and easily manage for each Unreal version. This way you’d be able to easily track which plugins are or aren’t installed in your set and easily find them to update them.

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I cannot seem to be able to activate hyper wallet for fab any idea?

Adding my perspective on support accountability since the FAB transition.

Interacting with the old Marketplace support was genuinely good. It felt responsive, human and accountable. Especially updates and bug fixes, at least in my experience, were handled swift and professionally. Any additional question were processed sufficiently and gracefully. Since the migration to FAB, the support experience has been less so. There is now no clear escalation path for payment issues, no communication between FAB support and Epic Games, and written commitments made by support agents go unfulfilled with no consequences.

I’m currently experiencing exactly this. Earnings withheld despite FAB’s written commitment to reprocess them. Epic Games live chat explicitly told me they have no oversight of FAB payments or operations. FAB support cannot provide an ETA or escalation path. Full documentation of the case in a separate thread.

The accountability gap between Epic Games and FAB is a structural problem that affects every seller. And ultimatly everyone buying products on FAB. And everyone using them in the engine.


Update(03/26): Resolved. Details in main thread.

I’d also add better and faster moderation of assets being sold by people who didn’t create them and don’t hold the copyright. I’ve reported many assets to their creators that are being sold without permission. There are even assets ripped from published games being sold.

I’m hesitant to sell anything on the marketplace as it could just be bought and resold by anyone else and from what I’ve heard the review process for getting stolen assets removed is way too slow and difficult for creators who aren’t big companies.