The Unreal Marketplace Improvement and Feedback Thread

[=;435391]
With the new launcher update I would like to see a notification (similar to when an update to the engine is available) to appear in your Library/Vault to prompt a rating if you have not rated a product yet. There have been many many sales without a rating due to either being prior to the rating system and/or it only being on the marketplace website portal.
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That would be awesome, you have my vote towards ! And wow, I just now noticed the launcher update, it looks amazing! It fits right in with all of my other programs with dark themes (UE4, Adobe software, C4D, my Desktop).

The new marketplace update a few minutes ago seems to be broken (at least on our side).

After pressing to purchase something, it asks for the login information - but you can’t get past as it keeps telling you your combination is wrong. We tried logging in with the same credentials for the launcher and it works, just not for the marketplace. It also makes the mouse stuck with a stop icon. Pressing “Need Help?” will freeze the launcher. is happening to two of our computers.

Anyone else getting problem?

I would like to see the “Owned” part of the display in a bright, larger font and different color on the marketplace display to make it standout a little clearer. Also, it would be like to have these items either sorted by engine version they support or display the top engine version they support on the front card like show the rating, top engine number and then what type of asset it is (IE Environments). Yes, I know I can click on it and find that out but it just seems like it would be nice to know that on the front screen.

BTW, thanks for putting the package comment thread on the marketplace second page. That’s so handy and so much better then having to find the thread for EVERY marketplace asset I own in the forum!

[=KitatusStudios;430996]

----- The Selling of Features that are already in the engine -----

may at first sound like a nitpicky topic, But please hear me out. I wanted to list the offending assets, But I didn’t want to offend the sellers, So I’ll just give a general list of some things on the Marketplace that already in the engine:

  • Pivot Tool (Are you kidding? Just because it’s not common knowledge that you can V / Middle Mouse to move the pivot, Someone is selling ?)

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one is a pet peeve of me as well.
Seriously, should not have been accepted, no excuses.

To add that to that, and I know I have had the discussion with as well, it still annoys the butter off of my bread.
the “PBR Light IES Profiles” pack is just the joke of the marketplace. They are available for FREE!! on the interwebs, and are basically just drag from zipfile > drop into editor > sell on marketplace.
Same goes with the color grading pack from the same author.
Downloaded the free zipfile > drag/drop into editor > sell on marketplace.

I am almost inclined to find any or all content with the same license and just post them on the marketplace for easy cheap cash.

[=KitatusStudios;430996]

----- Messy Blueprints -----

Man, oh man. is the Marketplace’s biggest offender. A lot (About 70%) of marketplace items I’ve purchased have had Blueprints that look like :

3430a57acd5412abe5b3f1a9060be4cc5b09bbc9.jpeg

Yes. That is from the famous “SnapUI”, Yet nothing was done about it. Straight up around 70% of assets I have purchased have Graphs that look like . That’s no exaggeration either. If you need proof, I can privately message all the dirty graphs from assets I own from the Marketplace.

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should not be allowed, in any case.

[=;431209]
Hi Kitatus,

I wanted to reach out to you regarding your concerns with the Marketplace:

  1. If a submission provides value for our customers, we will accept any assets regardless whether they’ve been done before . The Marketplace may have similar instances of certain props, blueprints, etc. to choose from, but all of them have their own art style and value to add to the Marketplace.

  2. All of the packs on the Marketplace provide their own flavor to offer and may be a better fit for someone than an internal function. In addition, we make sure that these packs do also bring more to the table then just the main . We accept simple assets so that people who have a specific, but common mechanic can have it already done for them

  3. We looked at pack and we found the section of blueprint you showed here. While it is messy, it is understandable and functions as intended. We will give him the feedback to clean up, however, as a general rule for blueprints we can’t guarantee that it will be aesthetically clean but we do test to make sure the blueprints function and nothing is obfuscated

If you have any further questions or concerns, please reach out to or myself through pm.

Thank you,

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I highly agree with the others that is not a satisfactory reply. At all.
There should also be some common decency, not allowing packs like the IES profiles, color grading pack, the pivot mover, or blueprints/shaders/cascade setups that are a total mess.
Not to mention environment packs that use a scalar for roughness, or ignore roughness at all.
It was promised to us that each environment/prop pack would need to mention if it has proper roughness maps setup, because just saying its “PBR” doesnt mean it is.
That was months ago, and there are still packs that do not state .

[=;431366]

I wanted to put little pack to accompany SuperGrid, but realized that release process could take up to 45 days and just got real sad. When I was working on big pack such time was okay, but when you got something cool and just want to release it - waiting for 45 days is a bummer. And it may take up much more due to current state of the Marketplace.

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I agree, the time between accepting the package and publishing it on the marketplace should be faster, way faster.
I know in time it might, but as said, a small package could be up in mere days, not months.
Let alone having to wait another 45 days or more before the first payment is made.

[=;431366]

I don’t want to be that guy, but in Unity AS people get angry after 10 days of waiting for approval(approval = release). Of course sometimes you can wait for 10 days just to be said that your title is incorrect or something and they don’t help at all with releasing, just reject/approve, but still…

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There are instances where the pack gets published the same day on their marketplace, but their level of quality is much lower than Epic’s.
that said… looking at that image kitatus posted…

[=crowl;432720]
I’d like to back up and reiterate that we are working to dramatically improve the experience for everyone using the Marketplace.
We’re with you on the seller portal - it can’t get here fast enough! We’re pushing to release it as soon as humanly possible.

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May I direct your attention to: Marketplace Overhaul feedback - Marketplace - Epic Developer Community Forums

[=;432746]
T
A private forum section for sellers. Constant communication in that section. is where you can answer these kind of questions I asked above. Myself and others are asking nicely, PLEASE.
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, a lot of many times.

[=Joviex;432839]
Honestly the slack is perfect for that, and already has a marketplace channel.

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Even though I like slack, I dont agree at all.
should be handled as close to epic as possible.

[=tyoc213;435393]
Dont know if have been discussed, but mark assets as compatible with only certain versions is “rare” because some of them are only assets with no deprecated blueprints or C++… so…
I think there should be inside the machine that has an automatic " try to update to new engine" or some like that, no need to flag simple assets as incompatible.
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I wonder how hard it would be to flag content without blueprints to work on any version of the engine, and let them get auto accepted.

__

Meh, I dont like making long posts, let alone give a rather negative opinion on things.
I dont like to step on toes.

Edit:
On another note, I recently had to send information to the Dutch Tax and Customs Administration, and they asked me why I didnt submit the sellers report for November.
Can you please add the date of money transfer (even an estimate would be nice) to the Seller Report?
That would result in a lot less hassle :slight_smile:

[=;432746]

A private forum section for sellers. Constant communication in that section. is where you can answer these kind of questions I asked above. Myself and others are asking nicely, PLEASE.
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[=;435618]

, a lot of many times.

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10 characters

I agree with Kitatus, and probably most others.

Especially about :

CPyWndeWcAAnsYR.jpg&d=1449158979

That should never have been allowed to get on the marketplace. If someone buys that and open the BPs, he will probably never buy any BP asset again on the marketplace since he then thinks thats the quality standard of the marketplace!

And if you have such a graph, its quite likely that the seller himself has no clue whats really happening there. Or he intentionally obfuscated the graph so that no one can understand and modify it.

I’m also curious, where are we on marketplace promotion? used to write weekly blogs, then it went to monthly for about two months. I haven’t seen anything since. Is blog promotion going to be making a comeback to promote and market content creators? I feel like we may not be reaching the greatest potential when it comes to getting the message out there on new content. Sure people can find it on the forums, but not many people actually frequent here. I personally enjoyed reading the marketplace blogs. Especially since a lot of the things revealed there were never on the forum to begin with. Anyone else have any thoughts or feedback on ?

The rating system. It is not entirely obvious that you have to click the little ‘Rate It’ text after clicking the star amount. I have already had several people think that they rated my package, since they clicked however many stars, but did not click the ‘Rate It’ text (Honestly it’s not that easy to see). I think it would be nice if perhaps the rating was saved as the stars are clicked, or if it was more obvious that you have to click ‘Rate It’.

[=;432746]

Can you give us a timeframe? Preface it however you want with disclaimers. I just want some communication. G
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+1 here, we haven’t received a single drop of information about our sales figures since we started selling on the Marketplace, it’s causing a lot of tension over here with so many resources going into these releases to have no idea at all how they are doing or if we are focusing those resources on what the community wants.

[=;436745]
+1 here, we haven’t received a single drop of information about our sales figures since we started selling on the Marketplace, it’s causing a lot of tension over here with so many resources going into these releases to have no idea at all how they are doing or if we are focusing those resources on what the community wants.
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month

Hey , it looks like you began selling in December. You’ll have to wait 45 days after month before you get your sales report. Early February. Unless the sales monitoring comes out month which is what I’m assuming is referring to. If so count yourself lucky, those of us here from the beginning have had the very same tension as you for over a year. It’ll be nice to move into a new era of the marketplace. =)

[=;436899]
Hey , it looks like you began selling in December. You’ll have to wait 45 days after month before you get your sales report. Early February. Unless the sales monitoring comes out month which is what I’m assuming is referring to. If so count yourself lucky, those of us here from the beginning have had the very same tension as you for over a year. It’ll be nice to move into a new era of the marketplace. =)
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So even with the new system you are going to wait months for sales data? That seems, from a business (and tax) standpoint, HORRIBLE. The IRS doesn’t care if Epic doesn’t have things ‘in place’ yet… FWIW.

Hey Arbopa, the new system is supposed to be real time. =)

Yeah, new system should be real time and should go online in December if nothing breaks

[=;437035]
Yeah, new system should be real time and should go online in December if nothing breaks
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I could not help but notice that you wrote “in December” and not " December" and also didnt mention a year :wink:

(Sorry, couldnt resist; /Sarcasm off)

Cheers,

[=arbopa;436917]
So even with the new system you are going to wait months for sales data? That seems, from a business (and tax) standpoint, HORRIBLE. The IRS doesn’t care if Epic doesn’t have things ‘in place’ yet… FWIW.
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I am not sure how it is handled in your country, but here in Austria it doesnt matter when something was sold but when you got the money for it. So if you sold something in December 2015 but got the money in February 2016, taxes for that sales are paid in 2016 as you got the money at that time.

Cheers,

Hmm ok,
Please add an option to the launcher where I can still install older versions of marketplace content to projects using newer versions of engine?
I cant even use my purchased stuff unless I use a workaround (get latest engine the content worked on, put it into a project, copy/paste the content folder into the project I am working on that uses latest version of the engine).
Just add a warning, and a button “Add to project anyway”.

[=;436899]
Hey , it looks like you began selling in December. You’ll have to wait 45 days after month before you get your sales report. Early February. Unless the sales monitoring comes out month which is what I’m assuming is referring to. If so count yourself lucky, those of us here from the beginning have had the very same tension as you for over a year. It’ll be nice to move into a new era of the marketplace. =)
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Ah we started selling alllll the way back in November. So we’ve gone a solid month now without any stats of any kind. not as bad a the whole year I imagine but is still nervewracking over here.

[=indygoof;437180]
I am not sure how it is handled in your country, but here in Austria it doesnt matter when something was sold but when you got the money for it. So if you sold something in December 2015 but got the money in February 2016, taxes for that sales are paid in 2016 as you got the money at that time.

Cheers,

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Most countries allow you to choose if your business profits and tax filings are accrual or cash based to deal with .

[=;437204]
Hmm ok,
Please add an option to the launcher where I can still install older versions of marketplace content to projects using newer versions of engine?
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I thought you already could? I could swear that I imported Bumping Pub before it was marked 4.10 compatible into a 4.10 project. I had to jump through hoops, but it eventually got in there.


Just checked, yeah - “Show All Projects” on the first screen when you try to add something for an engine version you have no projects for. Then when you pick the project, you have to pick the version of the asset (4.9 for example), then you can add to project.

[=kirk.clawson;438383]
I thought you already could? I could swear that I imported Bumping Pub before it was marked 4.10 compatible into a 4.10 project. I had to jump through hoops, but it eventually got in there.


Just checked, yeah - “Show All Projects” on the first screen when you try to add something for an engine version you have no projects for. Then when you pick the project, you have to pick the version of the asset (4.9 for example), then you can add to project.
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Fun fact: Ive used that before.
Funnier fact: totally forgot about it.

/me hugs Kirk.