Stucked on "Updating file(s) Revision Control status"

General Issues and Bug Reporting
, ,
1

Reference ID

b444230a-45ee-2192-3621-c78ca03bc5a0

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Unreal Revision Control

Summary

Project completly stuck on updating files

Steps to Reproduce

On autosave, the project stucks for hours on “Updating files Revision Control status”

Expected Result

Autosave without problems

Observed Result

UEFN is stucked

Platform(s)

windows

Island Code

3289-1022-6941

2

Captura de pantalla 2024-02-12 172846
Captura de pantalla 2024-02-12 172846712×208 87.3 KB

3

Hey @davidpkami

Could you attach the latest logs starting with the prefix UnrealRevisionControl please

C:\Users\firstname.lastname\AppData\Local\UnrealEditorFortnite\Saved\Logs

4

these?

UnrealRevisionControlLongpoll-backup-2024.02.12-14.07.48.log (24.8 KB)
UnrealRevisionControlLongpoll-backup-2024.02.12-15.20.29.log (3.7 KB)
UnrealRevisionControlLongpoll-backup-2024.02.12-16.29.17.log (4.1 KB)

5

I can not even save the project. This is crazy
imagen_2024-02-12_180841346

Last Log
UnrealRevisionControlLongpoll-backup-2024.02.12-17.13.58.log (2.8 KB)

Saving around 80 items takes about 15 minutes

6

When you filter the files by date, can you send me all the logs that start with RevisionControl of the date it started causing issues?

Thanks :slight_smile:

image
image2347×380 34.2 KB

7

Captura de pantalla 2024-02-13 114523

Project stucks on “Updating” for hours

UnrealRevisionControlDaemon.log (627.0 KB)
UnrealRevisionControlLongpoll.log (3.6 KB)
UnrealEditorFortnite.log (4.1 MB)
UnrealRevisionControl.log (439 Bytes)
UnrealEditorFortnite-backup-2024.02.13-09.35.59.log (3.3 MB)

8

UnrealRevisionControlDaemon-backup-2024.02.13-09.35.24.log (7.6 KB)
UnrealRevisionControlLongpoll-backup-2024.02.13-09.35.05.log (374 Bytes)
UnrealRevisionControl-backup-2024.02.13-09.35.01.log (436 Bytes)

1 Like
9

The status of UCB-1261 incident has been moved from ‘Awaiting Validation’ to ‘Needs Triage’.

10

Hey @davidpkami ,

The team is currently looking into your issue. They were requesting if you could make a video of yourself going through this workflow. And attach again the logs related to that walkthrough.

It is much appreciated :slight_smile:

11

Hello @Nysuatro_1

Here is a detailed video of the process. As @Wertandrew says in his thread URC freezes UEFN since last update URC freezes UEFN since last update.

I don’t know if the logs will be useful for you. The video is narrated. Any doubt let me know

I have uploaded the video to google drive as it is too heavy.

UnrealRevisionControlDaemon.log (383.5 KB)
UnrealRevisionControlLongpoll.log (2.6 KB)
UnrealEditorFortnite.log (3.7 MB)

1 Like
12

Just a clarification, URC was freezing UEFN before last update, but it was around 5-8 seconds. Now its 5-6 mins for me.

1 Like
13

Yes. That is with about 200 changes on props. If you add new props and make a lot of changes, it stucks forever

1 Like
14

@davidpkami Thank you very much for reporting this issue and spending the time to collect the necessary data to triage it and confirm we had a full handle on it. We apologize for the additional friction it is causing, and we have a fix for this issue that will ship with the next release of UEFN.

If you are blocked in the meantime, the best mitigation to prevent the frequency of this long dialog will be to disable URC while working and re-enable when you’re ready to check-in changes or sync a new snapshot. Please know that turning on/off URC frequently comes with additional risks including the following:

  • Ending up in states of conflict with your collaborators since you’ll be working without a connection to the server and therefore will not receive warnings if you’re editing something someone else has checked out
  • Since the revision control provider is a global setting on the project, turning it off for you will set it as off for any other collaborators as well and vice-versa, which risks confusion if multiple people are changing it frequently.

Thanks again for your help, and we look forward to getting the fix in your hands soon.

15

You are welcome!

I was a content creator so it’s easy for me to create videos to explain everything better.

I’m going to work on another project while the bug is being fixed as I’m afraid to touch the URC.

Please let us know when this bug is fixed as it is critical for many projects. :melting_face:

1 Like
16

We will keep you updated as soon as the new build ships. Thank you for your patience!

1 Like
17

Hi!

I just work today in a big project and put about 300 new props. It saved instantly. Is this issue still around?

18

Hi @davidpkami it was not fixed as of when you last posted, but following up to note that the release that fixed this issue (28.30) was shipped earlier today, so it is now fixed and you should be able to use URC in a normal fashion and not encounter long wait times on “Updating file(s) Revision Control status”

19

Yes, then I realized that the problem was still there.

I’ll be working this weekend on a big project then, hope everything goes great!

20

Hi!

I can confirm that the problem is fixed!

Thank you

2 Likes