Steam Online System does not initialize for some players

Development Programming & Scripting Multiplayer & Networking
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1

What steps could we take to further investigate a fix for this issue? Are there commonly known causes for this?

2

Steps to Reproduce
Call IOnlineSubsystem::GetByPlatform(); with Steam as the subsystem that should be initialized. It returns as null but only for some players.

3

Hi,

Without more information, it’s hard to say what could be going wrong here.

If possible, could you provide the relevant sections of your game’s DefaultEngine.ini around how the online subsystem is configured? It would also be helpful to look at the logs of an instance where initialization fails, especially with the verbosity increased for the LogOnline category. (If these contain sensitive information, this question can be made private, so only Epic and members of your organization can view it.)

Thanks,

Alex