[Solved] Map unavailable on Nintendo Switch (even after optimizations)

Summary

I’ve recently optimized a map to work on Nintento Switch. After optimizing a lot of assets it started working fine but only from UEFN session and with private island code.

The map can not be found in Discover on Nintendo Switch with island code. It’s also not visible on creator page. I guess the map was banned or locked from Switch as previously it was crashing on start due to high res textures.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

On Nintendo Switch (Lite) join this map: 3533-5211-7130 https://www.fortnite.com/@kubx/3533-5211-7130

Expected Result

Map can be found and joined from Discover

Observed Result

Map can not be found with search

Platform(s)

Nintendo Switch (lite)

Island Code

3533-5211-7130

Hi @Kamyker

The picture below was taken with a phone. The code works on a Samsung Galaxy Android phone

Worse than not finding the island in Discover, there is a strange list of Creators associated with that number.

Will carry on testing and post any results in this post

This is using the Discovery words. Look how Nintendo Switch 1 is missing the thumbnail icon

This is PC Fortnite

Samsung Galaxy Android Discovery

The Nintendo Discovery takes a lot longer to search than the other devices

(post deleted by author)

Hi, yeah so map does not appear on Nintento Switch. Btw search for “Kubx” in creators not island code.

1 Like

Hi , Using Creators code fails as well. Island does not display

Played the game on my Phone, Favourite the Game, Recommend game, Follow creator.

Go back to the lobby on the phone, and the island thumbnail is being displayed.

Log out

Back to Nintendo SW1, and the island is NOT in my recently played or favourite list

Therefore, there is more than just Discover not working, Favourites and played list is blocked as well

So Epic, why is Nintendo Fortnite blocking this island completely? There are no errors in Epic Server status

@Kamyker The API seems to indicate that your map was disabled for the nintendo switch platform on purpose


Reminds me of this forum post, did you maybe have any switch specific issues with your map that would cause it to have degraded performance/crashes?

1 Like

Thanks, seems like Kubx managed to contact Epic in different place and it will be getting unlocked. I still wonder what’s the usual way to fix it. Cotacting Epic support or this forum?

1 Like

Map was already unlocked by Epic

FORT-1027823 has been ‘Closed’. We’re unable to reproduce this issue.