I installed Reality Capture 1.4.1 in the Epic games launcher. After clicking to start, the button displayed busy and running, but it immediately crashed and no software interface appeared. I would like to know how to solve this problem, thank you!
My Windows 10 account name is in English.
Hi @wowerleo,
are you able to run other applications from Epic Games Launcher?
Have you checked also these solutions: Reality Capture tab not working on Epic Games Lancher - #2 by OndrejTrhan?
这个方法对我没有作用
Are you able to run other applications from Epic Games Launcher (Unreal Engine or Twinmotion)?
Which of the mentioned solutions have you tried?
可以正常使用twinmotion，现在准备把电脑系统重新安装。
Do you see the RealityCapture icon after the installation? If so, did it work?
You can try also this:
Uninstall Epic Games Launcher as it is and made sure there were nothing “Epic” related installed on the PC. Go to %localappdata% (Win+R) and remove all content concerning Epic Games Launcher. Then reboot the PC, and go to RealityCaptures web page and from the download section and the latest Epic Games Launcher.
I’m ready to give up. I reinstalled my computer system and reinstalled realitycapture 1.4.1 and it still doesn’t work. I lost a lot of valuable files during the process of reinstalling my computer system, I was very sad and RealityCapture made me angry!
I am sorry for this.
After RealityCapture installation, can you check if:
- Is RealityCapture installer downloaded by EGL?
- here: C:\Program Files\Epic Games\RealityCapture
- Is RealityCapture actually installed?
- here: C:\Program Files\Capturing Reality\RealityCapture
And to try running the RealityCapture.exe or the installer directly.
我确定我安装正确了，并且我能在桌面看到realitycapture的软件图标，但是鼠标双击软件图标后，窗口只是闪烁了一下就没有了，没有任何的错误信息能提供帮助。
Have you tried to install it directly and not using Epic Games Launcher?
请问如何直接安装？
重新安装以后还是同样的问题。游戏广告是正常的可以看到，但是软件还是不能使用。
Do you mean Epic Games Launcher or direct RealityCapture’s installation?
卸载了Epic Games后，只安装RealityCapture1.4，是默认安装位置。点击软件仍然是软件崩溃。
This is really strange for direct installation.
Is there some error when you are trying to open the application or will it be opened for a moment?
For that direct installation of RealityCapture, can you try to use this workflow: Reset RealityCapture?
I’ve tried known ways to handle issues in the forums, but none of them have worked for me. I will continue to follow the forum information and hope to solve the problem one day.
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I also encountered the same problem. After startup, the window would flashes and then disappears.
Hi @Rorozhy11
Have you tried all the mentioned solutions mentioned above? Even direct install?
Yes, I have tried all of the above methods. I completely uninstalled the Epic launcher and installed RealityCapture independently. I also tried to find a version 1.3 installation package. I could enter the software, but it only indicated that there was no license. The situation with version 1.4.1 is completely different. After I opened the software, a window on the screen flickered quickly and then disappeared.