Hi there, I have tried submitting my latest island three times now since yesterday, and it always gets rejected because of this reason:
"* 1.18 Island Content Disclosures - When submitting your IARC Age Rating Questionnaire, you are required to accurately disclose relevant content within your Island in order to receive age appropriate ratings. Inaccurate questionnaire responses may result in your content being rejected, and repeated violations risks further action, including potentially having your monetization and publishing privileges suspended or permanently revoked.
If the content within your creative island is NOT listed below, this release is blocked because images and text used to promote your experience must be appropriate for a general audience (e.g. content that would merit a rating of ESRB Everyone 10+, or lower).
The content within your creative island"
I have experienced the exact same issue before on 2 of my islands when the IARC questionnaire came out and after republishing after failure, it got finally approved. But my answers to the IARC questionnaire were exactly the same… It was very strange. Now since yesterday, for my most recent island, it just keeps saying the same error and rejects the publication of my island for the same reason. It does not make any sens at all and it is very frustrating since the questionnaire was properly filled and accurately disclosed. My island allows multiplayer so I answered Yes to the question where it asks if there can be voice communication, and then Yes up until chat moderation. Has anyone experienced the same issue?
I filled it out how I thought and got 10+ but it was rejected, so I added a bit more violence and scary to get a 13+ and it passed.
10+ Content is no guns, no spooky stuff etc
Now that certain skins and cosmetics are not able to be used in 10+ experiences and those with too high a rating cannot be shown in certain places, it may be wise to aim for the middle ground of 13+,
I made a fourth attempt yesterday, and it passed, same answers in the questionnaire. My maps are rated as General, there are no guns, nudity etc. It is very strange I really don’t know what the issue was.
Hi there. I contacted them and sent an email yesterday. I must say that I did make another attempt yesterday and it got approved. I really don’t know what the issue was, but I will keep on investigating. Thank you.
@og.luis10 Thank you for your report! Can you please re-post using the “New Issue” option on the Issues and Bug Reporting forums? Posts with this feature are connected directly into our development team so we can quickly get to them!