Originally i went to player support here Epic Games Technical Support & Customer Service | Epic Games
But they twice sent me to these forums to find answers.
Here i got help from Halcyon who contacted people who could do something.
I also believe i may have found what was causing my project to be rejected. I had a short URL to my youtube account on a wall poster. I shortend it to just my account name and now publishing is approved every time now.
Why they could not just tell me ‘use of url’ in the rejection report, could have saved alot of time and energy. 
I guess i shouldn’t try linking to any external payment systems in future 