Player stuck in CONNECTING.. when trying to rejoin an ongoing session (39.11)

General Issues and Bug Reporting
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1

Summary

EDIT: This original report was about a Private Playtest map, but the same happens on public maps too

When player leaves and immeditely in Lobby tries to re-join a Playtest build, Player stuck in CONNECTING.. screen for a long time, and eventually is back to Lobby (consoles) or Fortnite crashes (PC). This started happening in 39.11

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  1. Start playtest game with two players (ā€œAā€ and ā€œBā€)
  2. While a round is ongoing, A leaves the game
  3. In Lobby, A immediately clicks PLAY butto to re-join the ongoing game
  4. (After a while the ā€œIsland foundā€ text is shown and Connecting screen opens)

Expected Result

After a while in Connecting screen, A re-joins the game without problem.

Observed Result

Player A is stuck in Connecting screen for a long time.

On Console, maybe after 7 minutes, Connecting-screen closes and A is back in Lobby.

On PC, Connecting-screen shows longer (maybe 10 mins?), and eventually Fortnite crashes

Platform(s)

PC, PS4, PS5, XBoxOne

Island Code

0431-7421-3201

Additional Notes

Re-joining was possible still yesterday (Dec 17), before 39.11 update, using the same private version for Playtest.

Infinite Loading Screen in Already Published MAp
Infinite Loading Screen in Already Published MAp
It seems it is impossible to play two creative games in a row
2

same issue. I can Connect Private Lobby. But cant Connect Public lobbys is just loading..

Mapcode: 1530-3156-8570

1 Like
3

Same issue. I can connect to private island for the first time but then rejoin stuck in Connecting

Also I canā€™t join to the party in private or live session (always show Matchmaking #1 error)

1 Like
4

Now I realized same happens in the Public version of my island (7907-0947-9097)

5

FORT-1034954 has been created and its status is ā€˜Unconfirmedā€™. This is now in a queue to be reproduced and confirmed.

1 Like
6

Iā€™m getting reports from players that this is also happening on my map (9585-8458-8959). Reported as stuck connecting/loading into the map while other of my maps they are able to load in normally with no issues. Not sure why this is the case but has only been an issue as of today.

7

Hi, I have the same problem with my map : 3533-5038-7728

8

Anything new here? This has a very big impact on player experienceā€¦ @Flak

9

The team is checking into it.

6 Likes
10

Yep, same issue with public code on two others I tried this morning. Seems like itā€™s all maps with this issue.

11

We are having this issue in our map as well. Its not only happening in playtests but also in the live version of the map.

When a player joins a published island, then leaves immediately and rejoins directly, they get stuck on the connecting screen. We tested this on PS4, XBOX, PC, MOBILE and itā€™s happening on all of them

EDIT: Potentially happens when you try to rejoin a previously played map, not only if you try rejoining directly after

EDIT2: The issue appears to be if you leave and rejoin and the game attempts to put you in the same session. If you try this in a high ccu map, it will be hard to replicate as you will just be put into a different session, try this with a low player count map (50-100) @Flak

2 Likes
12

Was able to replicate this here, definitely not only a game breaking bug but a full on fortnite breaking bug

13

Was able to replicate this as well, agree with @GraemeBB it is very game breaking.

14

Same happen to us

1 Like
Infinite connection when trying to log into the game again
15

In the UK on domestic Broadband this fails as described getting Network Error on Android and connecting then falls back to lobby try again Just Connecting.

The main reason is EPGL is updating to 39.11 on PC.

When trying to open same island on a Gigabit connection using Wi-Fi 6 at three time domestic broadband could play no problem, leave join fine.

Obviously there are loads of people updating, but even the watching the download there a periods of several seconds where there is 0 bps a big stall from download servers and watching Wi-Fi network there is nothing therefore not long after the Android give network error and cannot connect again.

IMHO its the Epic Servers unable to cope with all the network traffic which is updating and serving games

Will start and run in Android. When you click the Favorite button, then jump out to community,

Then come back the display

There was a Problem

Server stopped responding to connection, FailedToConnect

[errors.com.epicgames.common.processing]

after clicking OK, went to

Then 39.11 Winter Fest screen, went in got present, left Lodge, returned to lobby

clicked play again works fine in U.K UTC Europe servers

Works as well and gives out XP

UPDATE 20TH DECEMBER 05:00 UTC GMT

Reloaded 39.11 unstill/install PC Windows 11 with AMD CPU /Intel graphics.

Now breaks ALL Islands on PC ! ,

ALL Islands work on Mobile/Android/N Switch 1/Xbox One

keeps flicking to Connecting/Preparing Shaders, then lockups up PC after 9th flicker on Past working before 39.11.

The PC Shaders are broken!

Here is my logs

Fortnite3911Logs.zip (2.9 MB)

These errors DO NOT appear in the 39.10 log for PC

[2025.12.20-05.09.21:553][411]LogFort: OnRep_bHasServerFinishedLoading 1
[2025.12.20-05.09.21:569][411]LogFortLoadingScreen: Setting override message PREPARING SHADERS
[2025.12.20-05.09.21:569][411]LogFortLoadingScreen: Setting override message 
[2025.12.20-05.09.21:587][411]LogProjectPlay: Warning: InitWeakPtrs: unable to get the game mode.
[2025.12.20-05.09.21:593][411]LogFort: Warning: MovementModeExtension: Unable to retrieve Movement mode extension from registry, Looking for -777215498, number in registry: 0
[2025.12.20-05.09.21:593][411]LogFortPlayerPawn: Warning: AFortPlayerPawn::UpdateActorHiddenInGameInternal FAILED could NOT find Ability System Component
[2025.12.20-05.09.21:594][411]LogAbilitySystem: Warning: PlayerPawn_Athena_C_2147482644_AbilityAsync_WaitGameplayTagCountChanged_2147482646: AbilitySystemComponent is nullptr! Could not register for gameplay tag event with Tag = Athena.Player.Sprite.DisableBackpack.
[2025.12.20-05.09.21:600][411]LogProximityChat: [3ce0] Applying Mutator List Properties for Mutator [CreativeMutator_ProximityChat_C_2147482646].
[2025.12.20-05.09.21:600][411]LogProximityChat: [3ce0] Applying Mutator List Properties for Mutator [CreativeMutator_ProximityChat_C_2147482646].
[2025.12.20-05.09.21:608][411]LogFort: AFortGameStateAthena::CheckAndAddMissedPlayerStatesToMaps(): Added missed player state to team and squad map, with UniqueId: MCP:80243...44fd5, in team: 4 and squad: 4.
[2025.12.20-05.09.21:610][411]LogIoStoreOnDemand: Skipping cache purge, MaxCacheSize=1504.00 MiB, CacheSize=12.10 MiB, ReferencedBlockSize=12.10 MiB, ReferencedSize=12.15 MiB, FragmentedBytes=0.52 MiB, UncachedSize=0.58 MiB
[2025.12.20

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Infinite Loading Screen in Already Published MAp - General / Issues and Bug Reporting - Epic Developer Community Forums

Players are not able to rejoin a game after exiting to the FN lobby. - General / Issues and Bug Reporting - Epic Developer Community Forums

2 Likes
It seems it is impossible to play two creative games in a row
16

same issue, but with a map released(live version) after v39.11, stuck in loading screen for minutes then kick in lobby for inactivity. This happens only in public modeā€¦ if I put private mode I can join the map.

This happens when I try rejoin the map.

EDIT: also happens in maps published before v39.11

3 Likes
17

These connecting problems, where the player is simply stuck on the loading screen, affect games that are live. @Flak

1 Like
18

Just wanted to note this also happens in already published islands. Itā€™s extremely game breaking and detrimental to creator islands with already established player bases.

4 Likes
Players are not able to rejoin a game after exiting to the FN lobby.
19

Same issue.. Its Happening to islands which are published. Private lobbys mostly work but public lobbys do not work when you try rejoin the map.. please a fix here this is game breaking

1 Like
20

Same issue here. Itā€™s completely locking people out of my game launch theyā€™ve waited years forā€¦ I know EPIC is on break, but this isnā€™t something that can go unresolved for 3 weeks.

Code: 8025-5133-5479

1 Like