Player Data Randomly Resetting

Summary

Recently, I started receiving reports from players that all their saved data is being randomly reset. This affects both Verse persistence data and Save Point device data.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Join the island and play normally with existing saved data.

1-The player randomly freezes during the session.

2-The player leaves the island and rejoins.

3-After rejoining, all saved data is reset.

Expected Result

The player’s Verse persistence and Save Point device data should remain saved after leaving and rejoining the island.

Observed Result

After the player freezes, leaves, and rejoins, all their data is reset, including both Verse persistence data and Save Point device data.

Platform(s)

all

Island Code

7314-4269-5911

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Additional Notes

The issue appears to happen randomly.

It affects multiple saving systems at the same time.

The affected player provided a video clip showing the issue.

I am currently unable to reproduce it.

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