Summary
Ongoing matchmaking/loading failure affecting all of my published UEFN maps since June 2024. Maps frequently get stuck on the “Preparing” screen for several minutes or fail to load entirely with matchmaking errors. This issue has now been acknowledged internally as FORT-933752 and marked “Backlogged”, but it continues to actively prevent me from creating, testing, and publishing content on the platform.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Matchmaking
Steps to Reproduce
Launch Fortnite.
Enter the island code listed below.
Press Play from the lobby.
Observe the “Preparing” screen.
Wait several minutes.
Expected Result
The map should load within a normal timeframe (a few seconds to ~1 minute) without excessive delays or matchmaking failures.
Observed Result
“Preparing” screen persists far longer than expected (often 5–10 minutes).
Frequent matchmaking errors that prevent loading entirely.
Inconsistent behavior that makes reproduction difficult unless tested repeatedly.
Platform(s)
PC
Xbox
PlayStation
Switch
(The issue reproduces across platforms.)
Island Code
0585-2532-1053
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Additional Notes
This issue has been ongoing for over a year and affects every map I publish, regardless of size or complexity. Multiple reports have previously been closed due to lack of reproduction, despite the issue occurring consistently for me and others testing my maps (roughly 90% of attempts).
I was recently informed that this issue is tracked internally as FORT-933752, which has been marked as “Backlogged – an issue we’d like to address in the future.” While I understand prioritization, this bug is not theoretical or minor — it actively blocks my ability to create on the platform right now. I cannot reliably test, iterate, or publish maps when loading fails this frequently.
Because this issue is intermittent, it must be tested more than once using the provided island code. A single successful load does not indicate resolution. This behavior has remained unchanged across seasons, updates, and republishing attempts.
At this point, I am submitting this as a new report because the issue is still unresolved, continues to impact my work as a creator, and has now persisted long enough to be genuinely frustrating.
My last report of this glitch: Game Stuck on “Preparing” when loading into uefn map.