MetaHuman Creator links redirecting me to the UE Download page

Summary

When I click on metahuman.unrealengine.com, Get MetaHuman, or Start MHC, they all redirect to the UE Download page. I’ve tried everything I can think of or that has been requested and nothing works. I’m on a PC, Windows 12, Google Chrome updated and cache cleared, UE5.4, 5.5, 5.6 installed and MetaHuman plugins enabled.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Clicking metahuman.unrealengine.com, Get MetaHuman, or Start MHC shows the metahuman.unrealengine.com URL open then it redirects to the MetaHuman | Download - MetaHuman page.

Expected Result

Clicking any of the links should open up metahumans.unrealengine.com so I can login and select the UE version.

Observed Result

Clicking any of the links redirects me to the UE Download page.

Platform(s)

UE 5.4, 5.5, 5.6

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Video

(post deleted by author)

Hey,

Now that MetaHuman is out of early access new users need to use MetaHuman Creator in Unreal Engine 5.6 rather than the legacy MetaHuman Creator in the cloud.

Here are the docs to get started in Unreal Engine 5.6:

(post deleted by author)

Other than the fact that we now have to install 5.6 just to use the creator. I don’t see a proposed workflow for using characters in earlier versions. I don’t have my humans tab in bridge. So do we have to aomehow manually backport metahuman asset from 5.6 to 5.3 for example?

@mrpotson the workflow remains unchanged for users who have previously used MetaHuman Creator in legacy versions. New users, who have never used MetaHuman Creator in the cloud, need to use UE5.6 and their MetaHumans will only be compatible with this version or above.

So if I want to start using Metahumans for the first time, and I have a project that’s in 5.3, it is impossible for me to use them anymore until my project is updated to 5.6?

In this case you would need to upgrade your project to 5.6.

omg thats my question toooooooo it drives me crazy

but your system requirements for UE5.6 is that it needs to be windows (os) only. i’m using mac and only just started trying to use metahuman, does that mean there’s no way for Mac users to access the software either online or locally?

1 Like

I’m having the exact same problem as i described on another thread: metahuman creator doesnt open and work - #4 by bagelcamus
I’m also on Mac and wanted to start using MetaHuman for the first time. Have UE 5.6 and 5.4.4, and all plugins installed to the best of my knowledge. :confused:

Hi James, can confirm that none of the url links are going to the metahuman creator in 5.3 for a select group of users. What would cause this? We visit the same link with different results.

hi All,
The official site is at
MetaHuman | Digital Humans - MetaHuman
This has download /tutorial for everything Metahuman.
The rest should be loaded from FAB so in your country/ region

Google “Epic FAB Metahuman”
if you want the Fortnite Metahuman creator
Google “fortnight Metahuman Creator in French Language” or your region
There is documentation for all major languages.
If you cannot find this change in web link from “en-us” to
Fr-fr France
es-es Spain
de-de German
There are many more

Here is what Google says as a quote

The French translation for "MetaHuman Creator" in the context of Fortnite is "Créateur de MetaHumain". The term "MetaHuman" itself is not translated and remains the same. Therefore, the complete phrase for the tool within the French version of Fortnite is "Créateur de MetaHuman".

The US-based UE 5.6 Standard engine was left in the Epic Games launcher, but it is now often replaced by the one supplied by the FAB store.

For Non-English

Will always be from Fab. The old method of loading MAY be replaced in New Year 2026 to more align with the way Unreal Engine Fortnite (UEFN)is delivered once UEFN leaves Beta.