How do I debug this ?
Some players are not able to load in the map at all, the crash is also consistant on Nintendo Switch
The crash is client side and I can’t reproduce the error, I don’t believe I can retrieve Nintendo Switch logs and I don’t have a computer that crashes too (only a few playtesters had the issue)
Nothing shows either inside UnrealEditorFortnite logs
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This is not an issue I’m just asking for methods to debug switch consoles
I have the same problem
Hey @im_a_lama if you ever read this can you please let me know if you found out the cause of only Nintendo switch crashing when loading into the map?
I know that Nintendo switch runs the medium ess scalability settings, and mobile on low scalability settings. But I have optimized medium mode throughout my map and it worked 4 updates prior, then an update happened and Nintendo switch players, could not join the game and their game closes and completely crashes
Yes, it was a large texture iirc, smth like 4kx4k
Thank you! But all my textures are POT’s and Optimized at 512x512 and compressed locally and in engine.
The Server is packaging the HIGH Scalability version instead of the Low/Medium scalability package. I am using the Lighting Scalability Manager, and the switch should be using Low/Medium as it was before. But all of the sudden I noticed that the Switch did open for a brief minute on a test session and was running the HIGH scalability with Exponential height fog. This is completely out of my control and is an Epic Games Staff question i feel, because they do not provide us with performance tools and cross-platform functionality tools that could force the switch to run the mobile LOW Scalability or ps4 MEDIUM scalability version manually.
Still Nintendo Switch is crashing, While it used to play the mobile quality on it.
The Mobile version loads up great. But Nintendo Switch Crashes every time.
All light radius’s are NOT intersecting. Meshes LOD’s functioning correctly. Big Giant Rocks are 4k tri’s.
No tools to diagnose or provide feedback on performance insights like Unreal Engine Insights.
Very hard to diagnose something like this and has been ongoing intermittently per V28 -V29 Updates for months.