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General Feedback & Requests
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42

Same here , we’re u able to fix it ?

43

i have same card same bank but no luck. if you found any solution do let me know

44

same here! I contacted my bank and they couldn’t see any transactions on their system. I will try restart my modem, maybe the issue is related something about my ip

45

Hello everybody. I had the same problem and tried nearly every method possible. And at the end I find a way. I attached another card, to my existing paypal account and that’s worked. So if you haven’t tried with paypal or don’t have a paypal account make one, use your own card first and if that’s still not working, use another card through your paypal account. I hope it will work.

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46

hey guys, so i had this same problem and the solution is to make a paypal and link it to your card, after that try with paypal and it’ll work!

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47

TWO YEARS and the problem is still there, WHAT the hell are you doing !!!

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48

any solved it?,. helpp

49

Also have the same issue as everyone else. Have not found a work around. Why is Epic not doing anything about this? You’d think they would want our money, no? Terrible service.

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50

any solution’?

51

I got the same problem and epic game support can’t do crap look like I’m gonna miss the “Star wars event”

52

I still got the same problem and no one answer how best customer support ever

53

does anyone know how to fix this problem?

54

Did anyone have any luck ? I tried two different credit cards (visa and master). Spoke to the bank, spoke to mastercard and everything points back at Epic. I was told to wait 48hrs without attempti
ng any purchases, did it but I’m still getting the same errors. I don’t have paypal in my country. I’ve had this issue for over a weeks now.

55

I had a very simple solution, the same thing happened to me, the solution is to pay by PayPal, you create an account in PayPal and put it on one of the 2 cards you have and that’s it.

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56

unfortunately my company refuses to use paypal… so i cant have a work around when my companys card is declined… so we cant buy assets from the unreal market and have to use turbosquid or something. Really dumb.

57

…still happening. Going to buy it on Steam…

58

Does anyone know how to solve this? Epic support doesn’t give an answer

59

Same problem here how to fix it

1 Like
60

same problem… i bought last month`s pass and this month my card declined.