I LOST my shadow account on xbox

Hey 1 decide to start fortnite after 4 years about … i start on my xbox but i didn’t understand how epic account works so the xbox accoun ghosted…i try to conect my epic accoun that i use on my pc …in shadow account has crew membership … the time i link xbox to my old epic account shadow account lost… and also on that i account im now says i have crew membership but i cant unlock any of the gifts… i open ticket 5 days ago they told me they have a lot of work etc… thats why the existing delay … now i cant progress my og pass and i DONT KNOW what to DO

P.s i did all about the link new mail old male link unlink Everything

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