I cannot join the island creator program

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Creator Portal

Summary

I have been using creative and uefn to edit maps for over 7 days, each day since the 28th or 29th of December 2023, with an old account. However, when I try to join the island creator program, it doesn’t work, citing that I haven’t fulfilled the first stipulation of using uefn and creative on 7 days.

Steps to Reproduce

I click the LEARN MORE button on the Inicio | Portal de creador page.

Expected Result

Acceptance into the island creator program, opening the portal.

Observed Result

It outputs: You must meet the eligibility requirements to signup. Please refer to the FAQ on the site for details. If this is a mistake, please contact support. We apologize for any inconvenience.

The creator’s Epic account: 1) must be at least 30 days old…

Platform(s)

PC

it seems everyone including me is having this issue. support is absolutely useless, the wording on the site makes no sense, and there has not been a dev or staff response on any of it that I can find. You just have to wait it out.

I am incredibly frustrated and would love some kind of official statement on what’s going on with the authentication system.

3 Likes

Big yikes

3 Likes

I have had the same issue and also have no help received so far.

3 Likes

same. waiting since 6 days for respond of the support. does it work when you pay those 75$?

3 Likes

no because I have and it’s still not allowing me. I am now taking this higher as I have spent money. unacceptable

1 Like