Hello, I had a map that was getting 100 ppl average everyday, I had this feature “Shoot to talk”. Moderation was accepting my map at the verification, but sometimes it would reject it for “personnal information” but since it was accepting most of the time I thought it was ok, but 1 month ago I contacted Epic support to ask them if someone can review my map to prevent of getting disable one day cause I was afraid that it will happen even though the moderation was accepting my map but the Epic support was never been able to help or to tell me anything about it. I was just trying to improve my map to not get disable one day. But two days ago after an update my map got indeed disable. When I contacted Epic they told me that they found some personnal information. The only reasons was maybe because in my map there was a voice that was saying “Im a man” and “iam a girl”.
I begged Epic support to let me at least remove what I think was the problem, cause as you can see it says that we can remove the cause of the violating before re-enabling
But they are not answering anymore…
And also I cant just copy my project to an another cause map code wont be the same, I had already huge commmunity on this island and I wont be able to build it again and anyway I cant acces the island.
My intention was never to violate any rule but as you can see Ive always tried my best to improve it by contacting Epic even though my map was accepted by the moderation
I find it really unfair that Epic wont give any chance at least to remove some items that was causing the problem. I had so many project and everything is falling… My map is 9743-8726-4303.
The ticket is #29070701
Thank you