Hello,
We released today a demo of our game and are seeing a lot of players crash with 4000 and 5000 series cards and updated drivers.
We expect it’s because of this: [Content removed]
In the Technote it says to download the attached patch, but I don’t see the patch available to download anywhere.
We integrated the changes manually from the CL, however in 5.5.4 CheckAtLeast() doesn’t exist so we’re a little stuck about how to proceed.
We switched to just not using that call and the result is that the GPU crashes the whole system and then the PC reboots, so clearly we’re doing something wrong there.
Is there a way to get that patch file? or a full way to backport that change to 5.5.4?
Thank you,
Edgar
Hi there! The patch file is attached, sorry about that. The EDC article had the link to the patch but looks like the version on EPS dropped the link. Let us know if you have any issues with this adjusted patch thanks!
Please do create a private issue with logs, and Aftermath crash dumps if available. If we cannot provide some guidance based on that data, we can proceed to downloading a build and try to reproduce the issue locally.
If it’s OK with you, I’d like to keep this issue public so we can update with any fixes/results that can be made public.
Hi Alex,
Thank you for the pso-fix. We patched it in, but it seems to have made things worse.
With driver version 576.52 and 576.66 and a 5080 I am able to get consistent crashes with this code integrated. On a computer (with a I7-12700KF) the crash gives me a blue screen very early when launching the game, so no crash dump.
Without the code, I only crash in 576.52 and things are smooth with 576.66.
with a 4080, I am able to crash only with the pso-fix.
I had the patch validated by a few colleagues to ensure I hadn’t done a mistake.
For now we seem to have resolved at least some of the crashes by using the driver hotfix, but this pso-fix feels major to me. We’re in 5.5.4 and are not looking to change since we have started our certification process.
I can provide crashdumps, and even builds, privately if needed.
Please help!! 