Enroll Fortnite Creative Program 0/7 Days Spend in UEFN Does Not Update

Summary

We have now logged on and used UEFN editor for 4 days to work on our first game, but it is not updating on the eligibility popup in the Creator Portal. See attached.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

We took a screenshot after 2 days of working on UEFN, and the eligibility counter for UEFN did not update. (see attached). Then today we checked again after working for 4 days on UEFN, even checking on all sides in with Unreal Revision Control, but it still did not update the Elegibility counter to 4 / 7 days for UEFN. The days of the account is updating, but the UEFN counter is not updating. (See 2nd screenshot attached)

Expected Result

The elegibility counter for the Fortnite Creative Enrollment Popup that needs to track the UEFN number of days 0/7 days does not update even after logging in and working in UEFN and saving with Unreal Revision Control.

Observed Result

Enroll > Check Elegibility > The popup does not show our 4 days work so far in UEFN to be elegible for the Enroll ment later for Fortnite Creative program.

Platform(s)

UEFN, from PC, log in daily to UEFN.

Upload an image


For Creator Program support, please go to Epic Games Support for assistance. At the bottom of the page, you’ll find a “Contact Us” button.