Can't get into a private version

General Issues and Bug Reporting
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1

Summary

Nobody in the UEFN team is able to get into this version. We did ensure the project is in the correct team, it still fails and gives us an Unknown Error

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

  • Use code provided below

  • Attempt to load into it

Expected Result

The player (who’s part of the team) enters the private version.

Observed Result

An unknown error is shown and the player doesn’t load into the private version.

Platform(s)

Any

Island Code

0579-1149-3257

Additional Notes

I also lost the ability to publish Public versions with the same creator code as this map. It’s not just IP, i can’t publish ANY project.

3

Could you please let us know the types of errors you are receiving, and also please send us your logs so we can try to figure out what is happening?

How to get your Fortnite logs

4

FortniteGame.log (3.0 MB) here’s the log for the time I logged on, tried to get into the private version, and left.

It was an unknown error. Doesn’t even get to downloading the island, just immediately prevents us from entering.

5

I have the same problem. My guess is a server side issue since there are lots of reports of the same issue in the past hours/days.

6

Thank you, getting someone to take a look.

7

FORT-965045 has been ‘Closed’. We’re unable to reproduce this issue.