At least 1 module failed remote validation on main account but not alt account.

General Issues and Bug Reporting
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1

Summary

When i try to launch a session on my main account, I get “At least 1 module failed remote validation” error, but launching a session on the same project from a different account works fine (Same PC). and that goes for every single project. i created this new project to confirm it’s not project-related. Project ID: 75fb80f8-47e1-5de1-7ef2-2aa8abc939d8.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Open UEFN and Launch a session

Expected Result

Launch fine

Observed Result

LogValkyrie: Error: FlowStep_ResolveSessionCandidates(): Candidate module [83bc282d-4753-2395-feaf-f09c1e3197b3] failed validation with error: [errors.com.epicgames.pre-processing.download_failure]
LogValkyrieFortniteEditorLiveEdit: Verbose: FValkyrieFortniteEditorLiveEdit::UploadEnd C:/Users/Ahmed/Documents/Fortnite Projects/BugReport/BugReport.uefnproject, Failed
LogValkyrieFortniteEditorLiveEdit: Verbose: FValkyrieFortniteEditorLiveEdit::SetUploadRequired 1
LogValkyrieFortniteEditorLiveEdit: Verbose: FValkyrieFortniteEditorLiveEdit::SetTrackingUploadRequired 0
LogValkyrieRequestManagerEditor: OnProjectSyncCompleted: C:/Users/Ahmed/Documents/Fortnite Projects/BugReport/BugReport.uefnproject, Failed
LogValkyrieEditorAnalytics: Displaying Stats for Flow
LogValkyrieEditorAnalytics: =========================
LogValkyrieEditorAnalytics: Flow=Play
LogValkyrieEditorAnalytics: PlayFlow=22.058
LogValkyrieEditorAnalytics: ↳ PrepareProjectSourceData=8.717
LogValkyrieEditorAnalytics: ↳ UploadCookDownload=22.058
LogValkyrieEditorAnalytics: ↳ ValidationSessionInitializeContext=1.716
LogValkyrieEditorAnalytics: ↳ ValidationSessionRunLocalValidation=6.958
LogValkyrieEditorAnalytics: ↳ SyncWithContentService=1.267
LogValkyrieEditorAnalytics: ↳ UpdateProjectMetadata=0.667
LogValkyrieEditorAnalytics: ↳ InitSyncModules=1.244
LogValkyrieEditorAnalytics: ↳ StageProjectModules=1.369
LogValkyrieEditorAnalytics: ↳ GatherFilesForValidation=0.000
LogValkyrieEditorAnalytics: ↳ DownloadPublishedVerseFiles=0.667
LogValkyrieEditorAnalytics: ↳ ValidateProject=1.340
LogValkyrieEditorAnalytics: ↳ FindServer=8.202
LogValkyrieEditorAnalytics: ↳ MatchmakingToServer=5.707
LogValkyrieEditorAnalytics: ↳ ValidationSessionUploadCandidateSourceFiles=1.658
LogValkyrieEditorAnalytics: ↳ ValidationSessionCreateValidationSession=0.254
LogValkyrieEditorAnalytics: ↳ ValidationSessionCreateModuleVersions=11.076
LogValkyrieEditorAnalytics: ↳ ValidationSessionPruneScratchSpace=1.373
LogValkyrieEditorAnalytics: ↳ ValidationSessionResolveSessionCandidates=0.331
LogValkyrieEditorAnalytics: =================================
LogSlate: Window ‘Unable to Play’ being destroyed

Platform(s)

windows

2

Hi @D4G_fnc

Please can you show us the same part of the log from the alternate account which works

The main problem for me is when pasting into MS Word 365 there are unseen/invisible characters.

When pasting into notepad and then copying out of notepad pasting into MS Word 365 the path is correct.

This could of course be peculiar formatting added by the forum post of the logging system, but tried pasting as text still did not work.

So are the account names significant like unicode

please check for any difference in the account names. invisible characters etc

Something is causing “BugReport.uefnprojet” upload to fail.

Please could you upload BugReport.uefnproject as well

3

LogValkyrie: ProjectSizeRequest::GetProjectCookedSize for 83bc282d-4753-2395-feaf-f09c1e3197b3
LogValkyrie: ProjectSizeRequest::GetDependencyDownloadSizes for 83bc282d-4753-2395-feaf-f09c1e3197b3
LogValkyrie: ProjectSizeRequest::Completed for 83bc282d-4753-2395-feaf-f09c1e3197b3
LogValkyrieBeacon: [3969] (ValkyrieBeaconClient_0) MinigameStateChanged: EFortMinigameState::PreGame
LogValkyrieBeacon: [395b] (ValkyrieBeaconClient_0) SpatialGameplayActorLoadingStateUpdated: ESpatialLoadingState::Initializing
LogValkyrieBeacon: [395b] (ValkyrieBeaconClient_0) SpatialGameplayActorLoadingStateUpdated: ESpatialLoadingState::Initializing
LogEOSSDK: Verbose: LogEOSHTTP: FEpicGamesPlatform::HttpRequestComplete: Finished successful HTTP request for operation TokenInfov2 to service OAuth.
LogEOSSDK: Verbose: LogEOSAuth: Authentication session successfully verified to remain valid. UserId: 967…a42
LogValkyrieActivityTracker: Session → Continue Activity: LoadingNewContent - Cooking for server platforms finished, waiting on client platforms…
LogValkyrieActivityTracker: Session → Continue Activity: LoadingNewContent - Cooking for client platforms finished, waiting on Server platforms…
LogValkyrieEditorAnalytics: Displaying Stats for Flow
LogValkyrieEditorAnalytics: =========================
LogValkyrieEditorAnalytics: Flow=Play
LogValkyrieEditorAnalytics: PlayFlow=102.245
LogValkyrieEditorAnalytics: ↳ PrepareProjectSourceData=10.074
LogValkyrieEditorAnalytics: ↳ UploadCookDownload=102.245
LogValkyrieEditorAnalytics: ↳ ValidationSessionInitializeContext=3.115
LogValkyrieEditorAnalytics: ↳ ValidationSessionRunLocalValidation=6.913
LogValkyrieEditorAnalytics: ↳ SyncWithContentService=1.255
LogValkyrieEditorAnalytics: ↳ UpdateProjectMetadata=0.333
LogValkyrieEditorAnalytics: ↳ InitSyncModules=1.369
LogValkyrieEditorAnalytics: ↳ StageProjectModules=1.348
LogValkyrieEditorAnalytics: ↳ GatherFilesForValidation=0.000
LogValkyrieEditorAnalytics: ↳ DownloadPublishedVerseFiles=0.667
LogValkyrieEditorAnalytics: ↳ ValidateProject=1.214
LogValkyrieEditorAnalytics: ↳ FindServer=15.404
LogValkyrieEditorAnalytics: ↳ MatchmakingToServer=13.062
LogValkyrieEditorAnalytics: ↳ ValidationSessionUploadCandidateSourceFiles=2.300
LogValkyrieEditorAnalytics: ↳ ValidationSessionCreateValidationSession=0.228
LogValkyrieEditorAnalytics: ↳ ValidationSessionCreateModuleVersions=13.840
LogValkyrieEditorAnalytics: ↳ ValidationSessionPruneScratchSpace=13.840
LogValkyrieEditorAnalytics: ↳ ValidationSessionResolveSessionCandidates=0.197
LogValkyrieEditorAnalytics: ↳ ValidationSessionConfigureBeaconClient=0.000
LogValkyrieEditorAnalytics: ↳ ValidationSessionPublishToEditSessionWorkspace=0.000
LogValkyrieEditorAnalytics: ↳ ValidationSessionStoreProjectSnapshot=0.753
LogValkyrieEditorAnalytics: ↳ ValidationSessionSendContentUpdate=0.002
LogValkyrieEditorAnalytics: ↳ ServerClientCookUnloadLoad=74.822
LogValkyrieEditorAnalytics: =================================
LogValkyrieActivityTracker: Session → Complete Activity: LoadingNewContent
LogValkyrieActivityTracker: Session → Channel State: Completed Successfully
LogValkyrieSummary: Server Summary - Successfully activated content on all platforms

Here is both my account names

Main : D4G-fnc
Alt : D4G.testing

BugReport.uefnproject (1.3 KB)

4

The alternate succesfull account has
LogEOSSDK: Verbose: LogEOSHTTP: FEpicGamesPlatform::HttpRequestComplete:
Finished successful HTTP request for operation TokenInfov2 to service OAuth.

Then vaidates and successfully completes
LogEOSSDK: Verbose: LogEOSAuth: Authentication session successfully verified to remain valid. UserId: 967…a42

The main words are “verified to remain valid”

Main Account fails

LogValkyrie: Error: FlowStep_ResolveSessionCandidates():
Candidate module [83bc282d-4753-2395-feaf-f09c1e3197b3] failed validation with error:
[errors.com.epicgames.pre-processing.download_failure]

fails in the main account
ValidationSessionResolveSessionCandidates=0.197
and stops execution

Succeds in alternate account
LogValkyrieEditorAnalytics: ↳ ValidationSessionResolveSessionCandidates=0.197

and goes on to successfully execute

LogValkyrieEditorAnalytics: ↳ ValidationSessionConfigureBeaconClient=0.000
LogValkyrieEditorAnalytics: ↳ ValidationSessionPublishToEditSessionWorkspace=0.000
LogValkyrieEditorAnalytics: ↳ ValidationSessionStoreProjectSnapshot=0.753
LogValkyrieEditorAnalytics: ↳ ValidationSessionSendContentUpdate=0.002
LogValkyrieEditorAnalytics: ↳ ServerClientCookUnloadLoad=74.822

The question here the is do the accounts use the same login.
Does one use an email address and another like nintendo.
When Logging onto Android, Nintendo, Xbox console has a different login in bottom left

is the main account unlinked and the alternate account has been linked
Whats your linking of PC and consoles Store → Account → Linked Accounts

When loading Fortnite for the first time, each console device wanted a new authentication code
and my main account shows up the linked Fortnite accounts using “TokenInfov2 to service OAuth”

When going into the Epic Games Launcher in Friends Search and typing the above account names no one is found

6

@D4G_fnc It looks like this may be an account issue :frowning:

Could you please get in touch with our support team? Please go to https://www.epicgames.com/help/en-US/c-202300000001640 and scroll to the bottom of the page. There is a “Contact Us” button there.

11

FORT-993727 has been ‘Closed’. The issue reported is not caused by a bug in the tool.