Answerhub: There was an error contacting the remote service

chessmaker · August 3, 2021, 8:38am

I have same problem. please help me. My account is

_jrdmellow · August 11, 2021, 3:53am

Also have this issue.
Is there any way to resolve this without an admin hopefully taking notice of these forum posts?

T.Saitou · August 17, 2021, 9:34am

I also can’t log in to answers.unrealengine.com.
“There was an error contacting the remote service” is displayed.

hunter11743 · August 27, 2021, 4:31am

@Stephen_Ellis Could you check my account for issues as well? Im unable to login to answerhub from any device/browser mode. If everything is fine please advice on possible fixes from my end. Thank you.

Stephen_Ellis · August 30, 2021, 8:37pm

@anonymous_user_151d73e7
Apologies for missing this for so long. The forums didn’t give me a notification, or it was lost during the site transition. Your Answerhub account is fixed now

Stephen_Ellis · August 30, 2021, 8:49pm

@f35vtol
@anonymous_user_9a22d3c7
@T.Saitou
@hunter11743

Your Answerhub accounts are now fixed.

To the rest, unfortunately I was not able to identify any issue which I can resolve.

anonymous_user_a002689d · August 31, 2021, 1:15am

Mine works now BTW. I guess it got fixed a few months ago.

unreal_dev · November 4, 2021, 3:48am

@Stephen_Ellis Can you check my account also please?

Stephen_Ellis · November 4, 2021, 1:39pm

I was able to fix the issue with your Answerhub account.
Cheers

anonymous_user_0e90ec9e · November 6, 2021, 8:42pm

Same issue here. Please help.

Ares9323 · December 2, 2021, 12:43am

I have been having the same issue for months and now I’m also getting another error:

Can you please fix this? Thank you in advance!

anonymous_user_a002689d · December 4, 2021, 4:48am

Same here.

Pilot_88 · December 4, 2021, 5:04am

My account doesn’t work on Answerhub, can I please get a fix?

Stephen_Ellis · December 8, 2021, 5:24pm

Effective today, the UE Answerhub website is now in READ-ONLY mode as we migrate away from the Answerhub platform and over to these forums in the new Q&A section.

More information is available here: Answerhub-migrating-to-the-Unreal-Engine-forums

There is no longer a need to investigate/resolve account issues that occurred on the Answerhub platform, and this topic is being closed.

Regards