XP still Calibrating / Not Awarding XP

General Issues and Bug Reporting
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1

Summary

Updated my Island but it’s still not Awarding XP and it has been 16 hours since I published the update. This usually only takes a few hours.

It is however counting the # Activations of Accolades in the Analytics page under the Game XP tab.

Map Code: 1763-9705-6616

It now says in the Calibration mail “Not Awarding XP” for some reason?

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

Update Island

Expected Result

Awards XP after a short while, normally few hours or less

Observed Result

Still Calibrating after 16 hours+

Platform(s)

PC

Island Code

1763-9705-6616

2

FORT-830424 incident has been created. Status is ‘Unconfirmed’.

1 Like
4

Calibration is based on players, not time after the map is up. I think it’s ~5000 players in a certain time limit

1 Like
5

It depends, the more players the faster it goes, I usually have this map calibrated in no time.

1 Like
6

Now it shows “Not Awarding XP” in the Calibration email, why does this happen?

2 Likes
7

Same thing on my island - 2579-2289-9925
Lost all my XP in 1 day of new season, made update with new settings for accolades (prev all of them have “Very Large XP”) balanced them, published balanced update, now have 20k plays since update and my island still does not award any XP, email does not say anything about “Calibration”, just “Not Awarding XP”.

3 Likes
8

Upvote at the top of the page so they see this

3 Likes
9

Also Notice those 2 Islands lost they XP awards too

3537-4087-0888
4274-1432-8830

3 Likes
10

I am also experiencing the same problem on my recently updated island.

9885-4630-9385

1 Like
11

Awarding XP less frequently and changing the amounts making a few accolades give lower XP fixed it for me.

1 Like
12

Epic should include what accolade you should fix to have XP and don’t email you with “No Issues with XP” while you HAVE issues with XP
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Currently I found another 4 islands with over 5K daily CCU and they lose XP for no reason

9860-3691-4813
2612-6741-8261
5253-8468-3364
3424-1388-0947

1 Like
13

I agree they should tell us what’s wrong/what to fix, I think they are trying something new to combat those XP maps

14

Thank you. I also fixed it this way

1 Like
15

After 4-5 attempts I fixed it too. Epic, please, add more details to EMAIL.

There currently over 15 Islands over 1k CCU with XP problem, and those creators DON’T know what they should fix.

Biggest one
Murder Mystery [5253-8468-3364] - 9K Daily Peak CCU
Two FFA Maps by “mrmonkeyfn” [2612-6741-8261 / 4263-0927-4869] - Combined Peak 19K CCU
Martoz 1V1 [9860-3691-4813] - 5K Daily Peak CCU
PRO ZONE WARS [3537-4087-0888] - Over 3K Daily Peak CCU

17

FORT-830423 has been ‘Closed’. We’re unable to reproduce this issue.

18

Happening to two of my maps. Had 200k+ plays each and still didn’t calibrate, tried making new versions nothing, tried removing all accolades, publishing, then adding a new version with completely new accolades, still nothing. All while my new maps with 1/10th of the players are calibrating with no problem. I can see in creator portal that the accolades are being triggered same rate as other maps, it just won’t calibrate no matter what I do. Stuck on “calibrating” forever.

1 Like
19

I also submitted a report for this. It is Sad that they closed this ticket. My island always have 200-500 players at all times. Published in November it has NEVER finish the calibration

20

@Flak we please beg you to take a look at this issue. Many islands with players are stuck in Calibrating.

21

We’re checking into it. Thank you for the update.

1 Like
22

My portal shows this. But the island still stuck in Calibrating.

Screenshot_20250130_033648_Chrome
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