WMFMedia get crashed in packaged game

Hey RitorKeir,
I having the same problem that this post. I’ve changed to different computers and I still have the same Crash as he mentions above: LoginId:**********0065c9157786f9a0e897a35
EpicAccountId:**********394ead9d13a95a62b1934f

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

MyProject2_Win64_Shipping!FWmfMediaStreamSink::CopyTextureAndEnqueueSample()
MyProject2_Win64_Shipping!FWmfMediaStreamSink::ScheduleWaitForNextSample()
MyProject2_Win64_Shipping!FWmfMediaStreamSink::Invoke()
RTWorkQ
RTWorkQ
RTWorkQ
ntdll
ntdll
kernel32
ntdll

Could you please tell me what you changed and how you did it with details? I am somewhat new to Unreal and I have tried to understand where this can be configured and I have not found it.
Thank you