Why am I seeing a Subscribe button instead of a Launch button?

Development Getting Started & Setup
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1

Here is something that I found interesting.

I’ve got an Unreal Engine 4 subscription but it still says to get subsription in my unrealengine.com account.

However I am able to use the editor but at times the subscription button pops up instead of the Launch button.

And this is what I found out.

Whenever I am not logged into unrealengine.com I get the subscribe button… but whenever I am logged in I get the Launch button instead.

Not sure if bug or just a co-incidence but this has happened for like three time so far.

Just wanted to bring this to your notice.

Jeff

jeffzach20@gmail.com

2

Alright so that is just a co-incidence… I’ve been getting Subscribe for about 4 attempts repeatedly and then on the 5th I got the launch…

3

Hi jZAcH,

Apologies for the delayed response. This is a known issue that we are tracking over here:

There is a potential solution provided which has worked for some. I will close this post to reduce the number of duplicate issues, please feel free to post on the topic if you need.

Cheers