Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Other
Summary
Crash when opening UEFN after v29.30 update. When I open UEFN and the small loading screen closes automatically, it crashes. The screen for selecting a project will not be displayed.
Fortnite Crash Repot wrote:
Unhandled Exception: EXCEPTION_INT_DIVIDE_BY_ZERO
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
kernel32
ntdll
Steps to Reproduce
Open UEFN
Expected Result
The project selection screen will be displayed.
Observed Result
crash
Platform(s)
Windows 11
Additional Notes
It was working fine until the v29.30 update came
The status of FORT-736621 incident has been moved from ‘Needs More Info’ to ‘Needs Triage’.
Hello there! Reached out to see if we can help. This looks like a typical crash log. Are you able to clean the log, attempt the crash again, and then provide the new log? If you’re able to share that with us it’ll probably help us identify it easily!
1 Like
Hello! Thank you for reachimg out! Is this the log I should send you?
UnrealEditorFortnite.log (3.9 MB)
speedgate
(speedgate)
April 28, 2024, 6:31pm
5
Mine dose the same thing.
I am having the same problem, is there a way to fix it???
Breast
(Breast)
April 30, 2024, 6:20pm
8
Hello, I have the same crash as the user specified.
Could you help troubleshoot it with me?
Upon starting UEFN, it loads to 100%, then when the project selection screen appears, UEFN crashes with the error.
Unhandled Exception: EXCEPTION_INT_DIVIDE_BY_ZERO
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
kernel32
ntdll
I backed up my files then restored my computer , then reinstalled fortnite launcher. that fixed everything.
1 Like
Thank you! We’re looking into it!
Thanks for sharing speedgate!
After the update, I can open UEFN!
Thank you!