Vulkan VK_ERROR_DEVICE_LOST and crash on Linux

I’m releasing a game very soon and cross compiling it on Windows for Linux. My beta testers using Linux get this error which crashes the game on launch. My initial guess was that Vulkan support wasn’t included because of my project settings so I checked the support Vulkan buttons for Windows and Android. However, my play testers are still getting this error. Please help.

LowLevelFatalError [File:Unknown] [Line: 772]
VulkanRHI::vkQueueSubmit(Queue, 1, &SubmitInfo, Fence->GetHandle()) failed, VkResult=-4
at D:/Build/++UE4/Sync/Engine/Source/Runtime/VulkanRHI/Private/VulkanQueue.cpp:71
with error VK_ERROR_DEVICE_LOST

So, it turns out that the problem was on my beta tester’s side. I needed to make sure that they have Vulkan setup correctly and have hardware compatible with it.