Version 4.12.5 Chrash

Development Platform & Builds
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1

Hi,

i just installed the latest version 4.12.5 - but i can not louinch it.

i start the louncher end get almoast imediately a crash…

LOG File:

Log file open, 07/09/16 16:32:09
LogInit:Display: Running engine without a game
LogPlatformFile: Not using cached read wrapper
LogInit:Display: RandInit(-658906585) SRandInit(-658906585).
LogTaskGraph: Started task graph with 4 named threads and 19 total threads with 1 sets of task threads.
LogStats: Stats thread started at 0.206760
OCULUS: Info: [CAPI] LibOVR module is located at C:\Program Files\Oculus\Support\oculus-runtime\LibOVRRT64_1.dll
OCULUS: Debug: Connected to the server running version (prod = 1).1.5.0(build = 241049) feature version = 0. Client runs version (prod = 1).1.5.0(build = 241049) feature version = 0
OCULUS: Debug: [HMDState] Using default profile default
OCULUS: Info: IAD changed to 64.0mm
OCULUS: Debug: [SharedMemory] Creating factory
LogInit: Version: 4.12.5-3039270+++UE4+Release-4.12
LogInit: API Version: 2992821
LogInit: Net Version: 3039270
LogDevObjectVersion: Number of dev versions registered: 13
LogDevObjectVersion:   Dev-Blueprints (B0D832E4-1F89-4F0D-ACCF-7EB736FD4AA2): 3
LogDevObjectVersion:   Dev-Build (E1C64328-A22C-4D53-A36C-8E866417BD8C): 0
LogDevObjectVersion:   Dev-Core (375EC13C-06E4-48FB-B500-84F0262A717E): 1
LogDevObjectVersion:   Dev-Editor (E4B068ED-F494-42E9-A231-DA0B2E46BB41): 2
LogDevObjectVersion:   Dev-Framework (CFFC743F-43B0-4480-9391-14DF171D2073): 6
LogDevObjectVersion:   Dev-Mobile (B02B49B5-BB20-44E9-A304-32B752E40360): 0
LogDevObjectVersion:   Dev-Networking (A4E4105C-59A1-49B5-A7C5-40C4547EDFEE): 0
LogDevObjectVersion:   Dev-Online (39C831C9-5AE6-47DC-9A44-9C173E1C8E7C): 0
LogDevObjectVersion:   Dev-Physics (78F01B33-EBEA-4F98-B9B4-84EACCB95AA2): 0
LogDevObjectVersion:   Dev-Platform (6631380F-2D4D-43E0-8009-CF276956A95A): 0
LogDevObjectVersion:   Dev-Rendering (12F88B9F-8875-4AFC-A67C-D90C383ABD29): 2
LogDevObjectVersion:   Dev-Sequencer (7B5AE74C-D270-4C10-A958-57980B212A5A): 0
LogDevObjectVersion:   Dev-VR (D7296918-1DD6-4BDD-9DE2-64A83CC13884): 0
LogInit: Compiled (64-bit): Jul  6 2016 09:09:46
LogInit: Compiled with Visual C++: 19.00.23026.00
LogInit: Build Configuration: Development
LogInit: Branch Name: ++UE4+Release-4.12
LogInit: Command line: -EpicPortal 
LogInit: Base directory: C:/Program Files (x86)/Epic Games/4.12/Engine/Binaries/Win64/
LogInit: Installed Engine Build: 1
LogInit: Using libcurl 7.41.0
LogInit:  - built for x86_64-pc-win32
LogInit:  - supports SSL with WinSSL
LogInit:  - other features:
LogInit:      CURL_VERSION_SSL
LogInit:      CURL_VERSION_IPV6
LogInit:      CURL_VERSION_ASYNCHDNS
LogInit:      CURL_VERSION_LARGEFILE
LogInit:      CURL_VERSION_IDN
LogInit:  CurlRequestOptions (configurable via config and command line):
LogInit:  - bVerifyPeer = true  - Libcurl will verify peer certificate
LogInit:  - bUseHttpProxy = false  - Libcurl will NOT use HTTP proxy
LogInit:  - bDontReuseConnections = false  - Libcurl will reuse connections
LogInit:  - CertBundlePath = nullptr  - Libcurl will use whatever was configured at build time.
LogInit: Presizing for max 8388607 objects, including 0 objects not considered by GC, pre-allocating 0 bytes for permanent pool.
LogInit: Object subsystem initialized
[2016.07.09-14.32.09:667][  0]LogInit: Selected Device Profile: [Windows]
[2016.07.09-14.32.09:667][  0]LogInit: Applying CVar settings loaded from the selected device profile: [Windows]
[2016.07.09-14.32.09:680][  0]LogInit: Computer: AVALONX74
[2016.07.09-14.32.09:680][  0]LogInit: User: jmk3d
[2016.07.09-14.32.09:680][  0]LogInit: CPU Page size=65536, Cores=16
[2016.07.09-14.32.09:680][  0]LogInit: High frequency timer resolution =2.343752 MHz
[2016.07.09-14.32.09:681][  0]LogMemory: Memory total: Physical=31.9GB (32GB approx)
[2016.07.09-14.32.09:681][  0]LogMemory: Platform Memory Stats for Windows
[2016.07.09-14.32.09:681][  0]LogMemory: Process Physical Memory: 199.03 MB used, 199.03 MB peak
[2016.07.09-14.32.09:681][  0]LogMemory: Process Virtual Memory: 199.41 MB used, 199.41 MB peak
[2016.07.09-14.32.09:681][  0]LogMemory: Physical Memory: 7167.31 MB used, 32642.87 MB total
[2016.07.09-14.32.09:681][  0]LogMemory: Virtual Memory: 605.39 MB used, 134217728.00 MB total
[2016.07.09-14.32.09:728][  0]LogTextLocalizationManager: No translations for ('de-DE') exist, falling back to 'en' for localization and internationalization data.
[2016.07.09-14.32.10:257][  0]LogD3D11RHI: D3D11 adapters:
[2016.07.09-14.32.10:294][  0]LogD3D11RHI:    0. 'NVIDIA Quadro K4200' (Feature Level 11_0)
[2016.07.09-14.32.10:294][  0]LogD3D11RHI:       4062/0/16321 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:1, VendorId:0x10de
[2016.07.09-14.32.10:327][  0]LogD3D11RHI:    1. 'NVIDIA GeForce GTX 980 Ti' (Feature Level 11_0)
[2016.07.09-14.32.10:327][  0]LogD3D11RHI:       6103/0/16321 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x10de
[2016.07.09-14.32.10:329][  0]LogD3D11RHI:    2. 'Microsoft Basic Render Driver' (Feature Level 11_0)
[2016.07.09-14.32.10:329][  0]LogD3D11RHI:       0/0/16321 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x1414
[2016.07.09-14.32.10:329][  0]LogWindows: Windows GetLastError: Der Vorgang wurde erfolgreich beendet. (0)
2

Hello,

  • Are you getting a crash reporter window? If so, please provide your Machine ID and ensure to hit Send & Close on the window so we can take a look at the crash information.
3

MachineId:B44D96E4410115CB1FF835A1687A606C
EpicAccountId:4ba7d34574144606832b4c32bbb202e8

You do not have any debugging symbols required to display the callstack for this crash.

4

After investigating this issue, it appears to be related to UE-17513. See the accepted answer on the post linked below for more information about how to go about resolving this issue:

Have a great day

5

Hi Sean,

i updated the installed the newest displayport driver - but the crash still happens.

i send i new crash log.

version 4.11.2 runs well btw.

hope you can help

cheers
Jörg-Mark

6

here you are - hope this is the information you are looking for…

link text

7

Please provide your dxdiag so I can take a look at your hardware setup to see if there are any potential conflicts.

8

Take a look at the software conflicts wiki and let me know if you see anything on there that you are using that could be causing this issue: A new, community-hosted Unreal Engine Wiki - Announcements - Unreal Engine Forums

9

i have 2 graphics cards in the system

NVIDIA Quadro K4200
GeForce GTX 980 Ti

The Quadro is set to do Graphics rendering only and the GeForce GPU does the Rendering. (Setting in the Nvidia Settings) - but even if i disable this setting i.e. the Quadro does both rendering and Graphics UE behaves the same.

Is this concidered a Optimus configuration too or is this only with a Tesla card??

i checked the software list but there is no software i#m using listed

Jörg-Mark

10

After the crash occurs, could you please provide the log from your project’s Saved->Logs folder? You can attach the text file to a comment.

11

Since i can not start the engine at all, i am not sure which project folder you mean.

but there is a link at the top of the crash report window which contains log files from windows - is this helpful?link text

12

Hello,

I have entered a bug report for the developers to investigate based on your information, UE-33236. Thank you for your report.

One suggestion I have is that if you are using an Oculus, please try running the editor with it unplugged. If this resolves the crash, please let me know.

Have a great day

13

Hi Sean,

i found a solution - not ideal - but it could help the developers to track down the bug.

i configured the nvidia driver to use only one GPU is active. This can be either the K4200 or the GeForce but NOT both.

then the Engine boots and works fine…

but i’d prefer of cause if i could use the full power of my system…

cheers
Jörg-Mark