Verse Runtime Errors Will Not Load in Creator Portal

General Issues and Bug Reporting
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1

Summary

Sometimes when accessing the technical tab for a project in the creator portal, Verse Runtime Errors will fail to load with the following error message:

[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.invalid_json | correlationId: 237a510b-fba4-4876-b2ea-2df9ff4fdc47 SentryEventId=16e1aba75a484c0d9f04c2f4218d5cad

Please select what you are reporting on:

Verse

What Type of Bug are you experiencing?

UI/Tools

Steps to Reproduce

  1. Be using Fortnite Creator Portal
  2. Go to a specific project page
  3. Click the technical tab
  4. Sometimes, observe the verse runtime errors fail to load, red popup warning message

Expected Result

Verse runtime errors can be loaded for any projects from the technical tab in the Creator Portal

Observed Result

Verse runtime errors cannot be loaded for some projects from the technical tab

Platform(s)

PC / Broswer

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2025-04-29_11-57-17.png
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Additional Notes

Error Message:

[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.invalid_json | correlationId: 237a510b-fba4-4876-b2ea-2df9ff4fdc47 SentryEventId=16e1aba75a484c0d9f04c2f4218d5cad

2

FORT-897865 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

3

verse runtime errors are loading once again

4

Thank you for letting us know!