Upload Became Incredibly Slow After 30.10 Update

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Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Live Edit

Summary

Since last week’s update (13 June), uploading files to launch a playtest or even to push changes have been incredibly slow. A 280mb map that usually takes a minute to upload and launch playtest now takes 40 mins to an hour just to launch (if it even successfully launches). The bottleneck seems to be at the Uploading Assets stage where the asset upload speed has dropped to probably 10kpbs (it shows 0MB/s on the pop up).

I am also getting this error message on my log while I have the project open on UEFN (not during the upload).
LogHttp: Warning: 0000060535C58500: request failed, libcurl error: 28 (Timeout was reached)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 0 (Hostname in DNS cache was stale, zapped)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 1 ( Trying 10.99.50.123:443…)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 2 (ipv4 connect timeout after 14992ms, move on!)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 3 ( Trying 10.99.50.137:443…)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 4 (ipv4 connect timeout after 7495ms, move on!)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 5 ( Trying 10.99.51.52:443…)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 6 (ipv4 connect timeout after 7495ms, move on!)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 7 (Failed to connect to horde.devtools.epicgames.com port 443 after 30003 ms: Timeout was reached)
LogHttp: Warning: 0000060535C58500: libcurl info message cache 8 (Closing connection)

I’ve tried it with other projects and they had the same issue.

Steps I have tried to no avail:

  1. Launching UEFN projects on different PCs in the same network, they all had this issue.
  2. Tried a different network (using my mobile hotspot instead of my home network), and this issue still persisted.
  3. Reinstalled UEFN.
  4. Tried different servers (Asia, NAE, ME, Oceania)
  5. Tried unblocking ports based on this instruction: https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_LauncherSupport/how-to-unblock-ports-to-connect-to-the-epic-games-launcher-and-fortnite-a000084740

None of the solutions above worked.

This issue only occurs in maps that have a high amount of custom assets to be uploaded. I’ve tried launching a playtest session using the Tilted Tower template which contained a lot of props, but they are all Fortnite props. The upload size for that map was only 4 mb, and I was able to launch a playtest with the only issue being that it took 5 minutes to upload that 4 mb of assets.

I would really appreciate it if someone can help. Thanks in advance!

Steps to Reproduce

  1. Launch Session

Expected Result

UEFN will go through the upload assets screen within a few minutes. The assets were usually uploaded within 2-3 minutes at 2-3 MB/s.

Observed Result

Our map’s assets were taking over 40 minutes to upload, with an upload speed displayed at 0 MB/s.

Platform(s)

Windows

I’m currently facing the same issue as well, did you find a solution yet?

1 Like

The status of FORT-759814 incident has been moved from ‘Unconfirmed’ to ‘Needs Triage’.

2 Likes

Still happening to us.

1 Like

@MaplexMaker you are facing the same issue as this right?

1 Like

Yes

1 Like

Most of us are still waiting for Epic to validate that this is an issue.

1 Like

This is critical. Can’t develop anymore. Happened suddenly.

That could be the difference between going professional full time and doing this after work.

If this was my full time job all my family would be f.

I’ve not seen any update from Epic on this one but also seeing massive delays in uploading. The map is 99% Epic assets with a couple of custom landscape textures. The project comes out at around 400MB upload so not huge. What I’m seeing, maybe because we are in Australia, is timeouts connecting to amazon web services for valkyrie. If I try maybe 3 or 4 times it will eventually run the session but takes well over an hour. Currently pretty much unusable. Here is part of the log.

LogHttp: Warning: Retry 15 on https://valkyrie-dss-live.s3.amazonaws.com/valkyrie/scratch/aa2d0fedbb1d4aaeac9b7f84eb9b3ba1/70b935029df9e5f02741cfbc6cca722b94c754caca4714fa4efac9ed4d673e9b?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240911T061150Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=AKIAJZXGHJ4JPCHOJJWA%2F20240911%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=1ce8198c502dadc8bf16781ac88b11d4bf616804722f13a788e054ca96c82071
LogValkyrieSyncModule: Error: Failed to upload file with request [https://valkyrie-dss-live.s3.amazonaws.com/valkyrie/scratch/aa2d0fedbb1d4aaeac9b7f84eb9b3ba1/70b935029df9e5f02741cfbc6cca722b94c754caca4714fa4efac9ed4d673e9b?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240911T061150Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=AKIAJZXGHJ4JPCHOJJWA%2F20240911%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=1ce8198c502dadc8bf16781ac88b11d4bf616804722f13a788e054ca96c82071]. Retrying in [60.000000] seconds…
LogHttp: Warning: Retry 16 on https://valkyrie-dss-live.s3.amazonaws.com/valkyrie/scratch/aa2d0fedbb1d4aaeac9b7f84eb9b3ba1/70b935029df9e5f02741cfbc6cca722b94c754caca4714fa4efac9ed4d673e9b?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240911T061150Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=AKIAJZXGHJ4JPCHOJJWA%2F20240911%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=1ce8198c502dadc8bf16781ac88b11d4bf616804722f13a788e054ca96c82071
LogHttp: Warning: HttpRetry: Resetting log verbosity to Warning due to requests being retried
LogValkyrieSyncModule: Error: Failed to upload file [C:/Users/thelock/AppData/Local/UnrealEditorFortnite/Intermediate/ValkyrieUploadTemp/67a484e5-4776-e2f2-770d-1180ef661f3c/summit_4.zip] with error: [code: 403 content: <?xml version="1.0" encoding="UTF-8"?>
AccessDeniedRequest has expired18002024-09-11T06:41:50Z2024-09-11T06:43:35Z09TW2511AGTVMFCJWAC5w0FJ2x8Bl1Feyfu6jcFHqSWYAVEhgYNoy2aOIRY9xIHN6RE4Z8JItslZt15Nnjmh48ndA2oxzAg+6UjoASTepphkrtrS]
LogValkyrieSummary: Successfully uploaded 1 files for module Summit_4:
LogValkyrieSummary: Content/Summit_4.umap
LogValkyrieSummary: Uploaded 2/2 files in 1904.511159 seconds
LogValkyrieSummary: Successfully created module
LogValkyrieSyncProject: Error: Failed to upload project:
LogValkyrieSyncProject: Error: Failed to upload sources for module Summit_4: Error=[Failed to upload file [C:/Users/thelock/AppData/Local/UnrealEditorFortnite/Intermediate/ValkyrieUploadTemp/67a484e5-4776-e2f2-770d-1180ef661f3c/summit_4.zip] with error: [code: 403 content: <?xml version="1.0" encoding="UTF-8"?>
AccessDeniedRequest has expired18002024-09-11T06:41:50Z2024-09-11T06:43:35Z09TW2511AGTVMFCJWAC5w0FJ2x8Bl1Feyfu6jcFHqSWYAVEhgYNoy2aOIRY9xIHN6RE4Z8JItslZt15Nnjmh48ndA2oxzAg+6UjoASTepphkrtrS]]
LogValkyrieSummary: Project Summit_4 failed to update

Not sure if Epic read any of this but whatever they just did in the last couple of days has improved things 1000% at least for me in OCE. Upload or push changes now take mere minutes instead of an hour with numerous timeouts. Big thank you guys.