I have tried absolutely everything in the troubleshooting guide, reinstalling the launcher, reinstalling the engine, signing out and signing back in again, uninstalling and wiping out Akamai NetSession Interface, Teamviewer, using phone tethering instead of a router connection, you name it - I’ve done it and I still cannot get my first Datasmith import to work without receiving the message “Something went wrong. We were unable to verify your access to the plugin before timing out.” not once, but twice when I press “Import Datasmith”.
There must be another way to get it talking, every connection is green, my ports are open. I’m at a loss here and I know a lot of visualisers who are experiencing the exact same or similar issues with this one problem. I experienced this problem on multiple machines both at work and at home, and yet my Unreal Studio Beta license says “active”.