Unreal Engine crashing

when i open unreal engine on 5.6.1 version it just opens the editor tab looks really buggy then it crashes and it gives me this error i already updated my graphics card and switched to dlx11 or whatever its called nothing worked.

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EpicAccountId:73d5140a39e542368f29fb563e988ea5

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

NvPresent64
NvPresent64
NvPresent64
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_RenderCore
UnrealEditor_Core
UnrealEditor_Core
kernel32
ntdll

this happens if i open a level too or if i try to import something i have no idea why

Hey @TheRealBatmanma! Welcome to the forums!

Check out this thread regarding a similar issue-

The thing is, 0x0000…00 is not followable to a source because it’s invalid- it means it’s looking for something… Nowhere?

There are a lot of solutions on this thread that helped others- give it a shot! :slight_smile:

1 Like

this didnt work thanks anyways lemme just send you a picture of what it looks like when i open it

Whoa, that’s crazy. I’ve never seen anything like that before.

What are your computer specs?
Processor, RAM, Graphics card.
Also make sure they’re not overheating with a monitor program like Open Hardware Monitor etc.

Hello all. This is happening because of the Smooth Motion enabled in the Nvidia App (Global Settings options).

To solve it, open the Nvidia App and in the Graphics window, restore the Global Settings to default again.

Cheers.