Hi everyone,
Today, we are rolling out a new method for you to report bugs with Unreal Engine 4 to the Engine Support team, the Unreal Engine Bug Submission Form.
In the past, we used AnswerHub’s Bug Reports section as a landing page for these reports; however, starting today, we ask that you instead fill out the Bug Submission Form. This form will act as a template for you to provide the information that is needed in order to investigate the bug. You will notice that several of the fields are required, so please fill these out to the best of your ability for any reports. The more information that you include, the more efficiently and accurately we can diagnose the issue, so don’t hesitate to add a test project, screenshots, or additional information in the ‘Additional Notes’ section.
It is important to note that you should not expect direct correspondence from a staff member as a result of your report. If the issue is able to be reproduced and logged, you will be able to find it on our Public Bug Tracker, using a title as similar as possible to the title of your report (so make sure to use something descriptive!). Please check the Public Bug Tracker before submitting a report, as your issue may have already been logged there.
Thank you for all your help!