Unreal Engine 5 crashes on start up

Summary

UE5 keeps crashing on startup. It wasn’t like this at first and I’ve tried everything from changing from DX12 to DX11 in the log files, setting TdiDelay value to 10 and everything on Youtube but it doesn’t work.
GPU Crashed or D3D Device Removed.

Check log for GPU state information.

LoginId:c8ff13184ec974765d3fd589e5209736
EpicAccountId:34d5e45870694689aa14cbe991baa874

GPU Crash dump Triggered

UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_SlateRHIRenderer
UnrealEditor_SlateCore
UnrealEditor_MainFrame
UnrealEditor_MainFrame
UnrealEditor_UnrealEd
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  1. Open Registry Editor (Win + R, type regedit).

  2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers.

Right-click and create a new DWORD (32-bit) Value.

Name it TdrDelay, then set its value to 10.

Restart your system.

Expected Result

It would fix my problem

Observed Result

It didn’t

Platform(s)

My laptop

Hey @KingDalico, welcome to the forums!

You may want to try two things:

You may need to update your graphics driver.
If your graphics driver is up to date, you can try rolling it back to a previous driver to see if that works. It’s stating specifically that your graphics driver is the issue!

Hope that helps, let us know how it goes! :slight_smile:

hi @KingDalico ,
TDR delay is actually supposed to be 300 to 600.
My PC works great on 600

The default was 120

I clean uninstalled and reinstalled my NVIDIA drivers and it still says GPU crashed

Edit: After uninstalling my NVIDIA driver I was able to open UE5 but it’s so freakin slow

Have you tried using the second oldest driver option as well?

Also have you tried @Jimbohalo10 's suggestion of setting TDR delay to between 300 to 600?

Hello @KingDalico

If you are having issues GPU driver issues…I would recommend trying some older Nvidia drivers. Try 552.44 (or even better 551.86) as apparently anything past 552.44 has had some change happen inside the driver that has been affecting some people…including myself.

Also, what version of UE5 are you using? UE5.4.4 has a tonne of bugs that haven’t been addressed or acknowledged yet. UE5.2.1 seems to be the best and more performant/stable than newer versions…although if UE5.4.4 wasn’t so buggy, I actually gained about 20% performance in 4k…but it’s currently unusable for me for now due to endless crashes and video card glitches.

I tried your method and it still doesn’t work

@KingDalico without knowing your system specs…it is impossible to help beyond what is already been said in the thread. Posting your system build details, Windows version, UE5 engine version…etc… is the only way anyone will be able to assist beyond this point.

As you are using a laptop…it may be that it doesn’t meet UE5 standards. Memory requirements, processor type (is it AMD?) will play a part in whether UE5 will run or not on your laptop.

Good luck!!

1 Like