Unreal Engine 5.6 not installing

[Jonny_Sinatra]

Summary

I have downloaded Epic Games Launcher for Unreal Engine 5.6 for my MacBook Pro. The download is stuck at initialization for around 3 days and will not progress at all. I have enough space for Unreal on my MacBook, so I am unsure of how to get Unreal Engine to properly download, Can someone help?

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Download Epic Games
Open Launcher
Install Unreal Engine 5.6
Download is not starting at all.

Expected Result

That the download will start and I would be able to open Unreal Engine 5.6

Observed Result

Unreal Engine 5.6 download not working.

Platform(s)

Macbook Pro

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[Mind-Brain]

Hey @Jonny_Sinatra! Welcome to the forums!

The first thing that comes to mind is a possibility of corrupted cache preventing downloading.

Open Finder and type into the bar: ~/Library/Caches/com.epicgames.EpicGamesLauncher
then delete the webcache folder.

Honestly I’d even uninstall the launcher and reinstall it before attempting to download 5.6 again.

Hope that helps!